Cornerstone Consulting Helps Clients Empower Their Employees to Work Better, Faster and Stronger by Providing Online Business Courses
Cornerstone offers Microsoft Office Desktop Software (Excel, Word, Access, and more), Business and Management Skills, Budgeting, Time Management, Leadership, Sales, Marketing, Customer Service, Communications, Ethics, Compliance (OSHA Compliance, Sarbanes-Oxley, Sexual Harassment, ADA, FMLA, Safety), as well as Microsoft, Cisco, Java, and other IT related courses/certifications online – for your convenience.
For information regarding class pricing or for group discounts, please call (813) 321-1300 today.
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Here are some of the Online/Web-based business classes you and your staff can take online – at your convenience:
| Catalog | Course Title | Description |
|---|---|---|
| Bereavement | Caring for the Family Experiencing Perinatal Loss | Hopes and dreams are part of every pregnancy, but for some, their dreams dont come true. Each year, over half a million dreams are shattered by early pregnancy loss, stillbirth, or newborn death. In this lesson you will learn the definitions, statistics, and unique aspects of pregnancy loss, stillbirth, and newborn death; common myths and misconceptions related to perinatal loss; and a Standard of Care for perinatal loss. In addition, you will learn what bereaved parents find helpful in coping with their loss. |
| Bereavement | Communicating with the Bereaved | Upon completion of this course, students will be able to identify the key components of sensitive communication, (i.e., nonverbal and verbal), describe three common types of responses or categories of communication with the bereaved, demonstrate awareness of what to say and not say when conversing with the bereaved, and apply cultural sensitivity into communication with the bereaved. |
| Bereavement | Theoretical Framework of Grief | This course covers the definitions of grief, mourning, and bereavement as well as myths associated with grief. Students will learn to identify the phases of bereavement and dimensions of grief, develop self-awareness regarding their values and beliefs about death, and will learn to identify risk factors for complicated grief. Finally, students will learn about the cardinal rules of grief support. |
| Construction | Confined Spaces – Entry Procedures | Entry into confined spaces poses a variety of hazards. This lesson covers the hazards posed by Permit-Required Confined Spaces to employees during entry. It also covers the responsibilities of the Space Entrant, Attendant, or Entry Supervisor before, during, and after the space entry. You will also learn the associated hazards of confined spaces and some of the necessary safety equipment. This training does not qualify employees to enter Permit-Required Confined Spaces. |
| Construction | Electrical Safety | This lesson provides employees who work indirectly with, or near, electricity with general knowledge about preventing accidents caused by electrical hazards. It includes the basic principles of electricity and the primary hazards associated with electricity. It also includes control measures and safety-related work practices to minimize the risk associated with electrical hazards and the proper response procedures in the event of electrical shock or fire. |
| Construction | Fall Protection | To make all employees aware of the requirements for use of Fall Protection, Work Positioning, Fall Restraint, and Fall Arrest systems. |
| Construction | Hand and Power Tools | To minimize injuries and work safely with and around hand and power tools, employees need to recognize the hazards associated with these tools, know how to properly selection and use these tools safely. In this lesson, employees will learn the general hazards associated with manual and powered hand tools and the safe practices that will minimize these hazards. This lesson will address the specific requirements for working with manually-powered tools, electrical equipment, portable abrasive wheel tools, or grinders, pneumatic and hydraulic tools, liquid-fueled tools and powder-actuated tools. Finally, this lesson addresses the standards for operator controls and guards and procedures for inspecting and maintaining hand tools. |
| Construction | Hazard Communication and Health Hazards | Chemical exposure can cause debilitating immediate and long-term health effects. To protect employees from exposure to hazardous chemicals in the workplace, OSHA created the Hazard Communication Standard. OSHA established the Hazard Communication standard. This standard requires your employer to provide information and training about specific chemical hazards to employees who are or could be exposed to them. This includes information and training about the hazardous chemical labeling system and other forms of warning and Material Safety Data Sheets (MSDSs) for all hazardous chemicals used on site. |
| Construction | Lockout/Tagout | The goal of this introductory course is for the general worker to understand and comply with the lockout/tagout system of his or her workplace location/facility. It includes training on the purpose of a lockout/tagout system, typical locks and tags and their use, and the limitations of tags. |
| Construction | Personal Protective Equipment | When safe work practices, engineering, and administrative controls aren’t enough to protect against workplace hazards, employers must provide personal protective equipment (PPE) and life-saving equipment to their employees and ensure that they use it. In this course you will learn what PPE is, why you use it, and what training you’ll receive. You’ll also learn how PPE protects you from specific hazards. |
| Construction | Scaffold Safety | Each employee working around scaffolds will recognize definitions and types of scaffolds, the potential hazards connected with their use, including electrical, structural instability, falls, and falling object. Each employee will lean required safe work practices and fall protection requirement. This lesson will also enable employees to recognize who may build and design scaffolds and when they must be inspected as well as the safety requirements for aerial lifts. |
| Construction | Stairways and Ladders | Falls, including those from stairways and ladders, are the leading cause of fatalities in the construction industry. Falls, along with electrocution, caught-in-between, and struck-by incidents are referred to as the Focus Four hazards, which make up the majority of serious injuries and fatalities in the workplace. In this lesson, you’ll learn the definitions of common types of portable ladders and stair systems, and terms associated with their use. You’ll also learn about the hazards that exist when working with stairs and portable ladders and the safe work practices required for eliminating or reducing the hazards. In addition, you’ll learn the fall protection requirements for stair and ladder work and how to inspect a stairway and portable ladder for fitness and suitability to the job. |
| Construction | Trenching and Excavation | Each employee will recognize key terms associated with excavation work, identify correct principles and practices used in designing excavations, recognize proper principles and practices associated with constructing an excavation, and identify the dangers and safe practices that must be followed when working in or near excavations. |
| Employment Law | Absences from the Workplace | This lesson provides awareness training in the federal laws that cover employee absences from the workplace for family and medical leave, military leave, and jury duty leave. |
| Employment Law | AIDS in the Workplace | In this lesson you will learn the facts and myths about HIV, ways to manage the risk of infection, fair employment practices related to HIV infected employees, and elements of an HIV/AIDS workplace policy. |
| Employment Law | Computer Security | This lesson defines measures employees can take to ensure the security of computer systems, respond to potential security violations, recognize essential and sensitive data and its associated protections, and identify authorized computer uses. |
| Employment Law | Disability in the Workplace | This lesson covers the requirements of accommodation for staff and visitors with disabilities. |
| Employment Law | Discrimination-Free Workplace | This lesson provides employers and managers an awareness of issues relating to discrimination in the workplace and practical considerations for avoiding discriminatory practices, including discrimination associated with race, color, religion, creed, sex (including pregnancy, childbirth or related medical conditions), national origin, age, citizenship, marital status, veteran status, sexual orientation, gender identification, political ideology, medical condition, sensory, physical or mental disability, or any other characteristic protected by local, state or federal law. |
| Employment Law | Drug- and Alcohol-Free Workplace | Substance abuse is a problem that affects the safety of all employees and the workplace. This lesson details ways to recognize possible substance abuse, how to get help, and the appropriate reporting procedures. |
| Employment Law | Employee Concerns | This lesson covers the purpose, scope, and elements of an Employee Concerns Program, the preferred process for resolving workplace concerns, and identifies the rights and responsibilities of employees and management. It also details the key steps that occur when a concern is raised. |
| Employment Law | Ethics | This lesson explains the purpose of an ethics program, identifies specific ethics standards, helps employees to recognize their responsibility to comply with these standards, identifies disciplinary actions that can result from noncompliance, and identifies how to properly raise ethical concerns and seek additional counsel. The application of ethics principles is applied through the use of case studies. |
| Employment Law | Hiring and Legal Termination | This lesson helps employers and managers to identify the laws that provide protection against discrimination, apply them legally when asking interview questions, meet legal requirements and take appropriate actions prior to, during, and after an employment termination. |
| Employment Law | Sexual Harassment for Employees | This lesson reviews definitions and responsibilities of staff in dealing with peer-to-peer and other potentially problematic situations. |
| Employment Law | Sexual Harassment for Managers | The goal of this course is to train supervisors and managers to recognize, prevent, and correct sexual harassment, respond to complaints, and identify retaliation. |
| Employment Law | Sexual Harassment for Supervisors | The goal of this course is to train supervisors and managers to recognize, prevent, and correct sexual harassment, respond to complaints, identify retaliation, and promote a discrimination-free workplace. |
| Employment Law | Violence in the Workplace | In this lesson, the student will learn what workplace violence is, which occupations are at increased risk for workplace violence, the categories of workplace violence, precautions to help prevent workplace violence, the warning signs of violent behavior and how to respond to warning signs, how to respond to a violent event occurring, and what to do after a violent event occurs. This lesson provides a definition of workplace violence and identifies the risk factors and warning signs for potentially violent situations. It includes the categories of perpetrators and the practical measures employees can take to protect themselves and others in handling the threat of violence or the occurrence of a violent event |
| Environmental Management | Air Emissions Management | This lesson covers the purpose and goals of the Clean Air Act Amendments of 1990, key terms associated with National Ambient Air Quality Standards of Title I and the requirements for limiting Hazardous Air Pollutants as defined in Title III. It also covers the purpose and requirements of Operating Permits as defined in Title V and the steps involved in the air permitting process. |
| Environmental Management | Emergency Planning and Community Right-to-Know Act (EPCRA) | The lesson covers the origin and goals of EPCRA, including the subtitles and sections. It also covers the specific types of chemicals listed in the regulation, and how to determine EPCRA applicability for a facility. Emergency planning and emergency release notification requirements, the provisions and exemptions for MSDS submissions and chemical inventory reporting, and the requirements for toxic chemical release reporting are addressed in further detail. |
| Environmental Management | Environmental Management | Upon completion of this lesson, the student will be able to identify waste management concepts, the hazards of environmental waste, the regulations in place to manage waste reduction and waste generation, and actions to take if a spill or release of hazardous material occurs. |
| Environmental Management | Hazardous Waste Management | This lesson defines the categories of waste, and describes steps to control or minimize the generation of hazardous waste. It also covers the purpose for regulating hazardous waste, which regulatory standards apply, and the three classifications of waste generators under RCRA. Container labeling and storage requirements for hazardous waste are also addressed. It covers requirements for implementing a hazardous waste inspection program. It also covers transportation and disposal requirements, as well as emergency preparedness and contingency planning requirements. The requirements for training personnel, reporting, and recordkeeping are covered. Proper management and disposal procedures for examples of typical hazardous, universal, and potentially hazardous wastes. Finally, methods for minimizing the generation of hazardous waste and evaluating those methods are covered. |
| Environmental Management | Spill Prevention, Control, and Countermeasure (SPCC) Plan | This lesson is intended to familiarize employees with the EPAs oil pollution prevention regulation and the general requirements of a facility Spill Prevention Control and Countermeasures Plan, or SPCC Plan. It focuses on essential elements such as operating procedures that are designed to prevent spills and the control measures to prevent an oil spill from reaching our nations navigable waters and adjoining shoreline. This lesson also addresses countermeasures for stopping a spill from reaching the environment and how to respond to a facility shutdown and evacuation. |
| Environmental Management | Stormwater Management | This lesson covers the regulatory background and compliance requirements for stormwater discharges, the basic components of a Stormwater Pollution Prevention Plan (SWPPP), Best Management Practices (BMPs) to help prevent stormwater pollution, and procedures for responding to a toxic spill or hazardous material release. |
| Environmental Management | Wastewater and Storm Water Management | This lesson covers regulatory background and requirements for industrial wastewater and storm water discharges and their associated permits. It also addresses the basic requirements of a Storm Water Pollution Prevention Plan (SWPPP). |
| Food Safety | Food Safety for Food Handlers | This course covers how to use thermometers to ensure foods are properly cooked and safe to eat, how to clean and sanitize them, and the required cooking times and temperatures for specific foods. It also defines contamination and its sources, and how to prevent it during receiving, storage, preparation, and service. In addition, it describes how to prevent contamination from other food, equipment, utensils, and the environment. The food temperature “danger zone” that allows harmful bacteria to multiply rapidly is also addressed, as well as which foods support the rapid growth of harmful bacteria and are considered “potentially hazardous” and which foods are not. Instruction for keeping cold foods cold and hot foods hot is also included. Finally, this lesson covers the methods for properly cooling hot foods for later service to prevent bacteria from multiplying. |
| Food Safety | Prácticas de manipulación segura de alimentos para empleados del sector alimenticio | Las cubiertas de este curso cómo utilizar los termómetros para asegurar los alimentos se cocinan correctamente y caja fuerte para comer, cómo limpiar y esterilizar los, y los tiempos y las temperaturas requeridos de cocción para los alimentos especÃficos. También define la contaminación y sus fuentes, y cómo prevenirla durante la recepción, el almacenaje, la preparación, y el servicio. Además, describe cómo prevenir la contaminación del otro alimento, del equipo, de los utensilios, y del ambiente. La temperatura “zona peligrosa del alimento” que permite que las bacterias dañosas se multipliquen rápidamente también se trata, asà como las cuales los alimentos apoyan el crecimiento rápido de bacterias dañosas y se consideran “potencialmente peligroso” y las cuales no son los alimentos. La instrucción para mantener los alimentos frÃos los alimentos frÃos y calientes calientes también se incluye. Finalmente, esta lección cubre los métodos para correctamente refrescar los alimentos calientes para que un servicio más último evite que las bacterias se multipliquen. |
| Food Safety | Prevención de la Contaminación | El estudiante aprenderá a definir la contaminación (incluyendo los tres tipos especÃficos de contaminación), identificar las medidas que previenen la contaminación al recibir, almacenar, preparar y servir, y cómo prevenir la contaminación a través de las personas, los utensilios, el equipo, otras comidas y el medio ambiente. |
| Forklift Operations | Forklift Operator Training – Fundamentals | Learners will demonstrate awareness of safe forklift operation principles by identifying basic key features on the lift, recognizing the technical components of forklift operation, listing safe load handling and driving practices, stating general safety rules, and inspecting and maintaining lift equipment. |
| Forklift Operations | Forklift Operator Training – Inspection and Maintenance | Learners will demonstrate awareness of safe forklift operation principles by identifying basic key features on the lift, recognizing the technical components of forklift operation, listing safe load handling and driving practices, stating general safety rules, and inspecting and maintaining lift equipment. |
| Forklift Operations | Forklift Operator Training – Load Handling | Learners will demonstrate awareness of safe forklift operation principles by identifying basic key features on the lift, recognizing the technical components of forklift operation, listing safe load handling and driving practices, stating general safety rules, and inspecting and maintaining lift equipment. |
| Forklift Operations | Forklift Operator Training – Safe Driving Practice | Learners will demonstrate awareness of safe forklift operation principles by identifying basic key features on the lift, recognizing the technical components of forklift operation, listing safe load handling and driving practices, stating general safety rules, and inspecting and maintaining lift equipment. |
| Forklift Operations | Forklift Operator Training – Safety Standards | Learners will demonstrate awareness of safe forklift operation principles by identifying basic key features on the lift, recognizing the technical components of forklift operation, listing safe load handling and driving practices, stating general safety rules, and inspecting and maintaining lift equipment. |
| Forklift Operations | Forklift Operator Training – Stability and Capacity | Learners will demonstrate awareness of safe forklift operation principles by identifying basic key features on the lift, recognizing the technical components of forklift operation, listing safe load handling and driving practices, stating general safety rules, and inspecting and maintaining lift equipment. |
| Forklift Operations | L’Entraînement d’Opérateur de chariot élévateur à fourche – Inspection et entretien | Les apprenants devront démontrer la sensibilisation des principes de fonctionnement en toute sécurité chariot élévateur à fourche en identifiant les principales caractéristiques de base sur l’ascenseur, en reconnaissant les composantes techniques du fonctionnement de chariot élévateur, l’inscription de charge de manipulation sans risque et pratiques de conduite, énonçant des règles générales de sécurité et inspection et d’entretien d’équipement de levage. |
| Forklift Operations | L’Entraînement d’Opérateur de chariot élévateur à fourche – Manutention de charges | Les apprenants devront démontrer prise de conscience des principes de fonctionnement en toute sécurité chariot élévateur à fourche en identifiant les principales caractéristiques de base sur l’ascenseur, de reconnaître les composantes techniques du fonctionnement de chariot élévateur à fourche, annonce charge de manipulation et de pratiques de conduite, énonçant des règles générales de sécurité, et de l’inspection et l’entretien du matériel de levage. |
| Forklift Operations | L’Entraînement d’Opérateur de chariot élévateur à fourche – Normes de sécurité | Les apprenants devront démontrer la sensibilisation des principes de fonctionnement en toute sécurité chariot élévateur à fourche en identifiant les principales caractéristiques de base sur l’ascenseur, en reconnaissant les composantes techniques du fonctionnement de chariot élévateur, l’inscription de charge de manipulation sans risque et pratiques de conduite, énonçant des règles générales de sécurité et inspection et d’entretien d’équipement de levage. |
| Forklift Operations | L’Entraînement d’Opérateur de chariot élévateur à fourche – Notions de base | Les apprenants devront démontrer prise de conscience des principes de fonctionnement en toute sécurité chariot élévateur à fourche en identifiant les principales caractéristiques de base sur l’ascenseur, de reconnaître les composantes techniques du fonctionnement de chariot élévateur à fourche, annonce charge de manipulation et de pratiques de conduite, énonçant des règles générales de sécurité, et de l’inspection et l’entretien du matériel de levage. |
| Forklift Operations | L’Entraînement d’Opérateur de chariot élévateur à fourche – Pratiques pour la sécurité de conduite | Les apprenants devront démontrer la sensibilisation des principes de fonctionnement en toute sécurité chariot élévateur à fourche en identifiant les principales caractéristiques de base sur l’ascenseur, en reconnaissant les composantes techniques du fonctionnement de chariot élévateur, l’inscription de charge de manipulation sans risque et pratiques de conduite, énonçant des règles générales de sécurité et inspection et d’entretien d’équipement de levage. |
| Forklift Operations | L’Entraînement d’Opérateur de chariot élévateur à fourche – Stabilité et la capacité | Les apprenants devront démontrer prise de conscience des principes de fonctionnement en toute sécurité chariot élévateur à fourche en identifiant les principales caractéristiques de base sur l’ascenseur, de reconnaître les composantes techniques du fonctionnement de chariot élévateur à fourche, annonce charge de manipulation et de pratiques de conduite, énonçant des règles générales de sécurité, et de l’inspection et l’entretien du matériel de levage. |
| Forklift Operations | Seguridad del Operador de la Carretilla elevadora – Estabilidad y capacida | Los principiantes demostrarán el conocimiento de los principios seguros de la operación de la carretilla elevadora identificando caracterÃsticas dominantes básicas en la elevación, reconociendo los componentes técnicos de la operación de la carretilla elevadora, enumerando la carga segura que maneja y que conduce las prácticas, reglas de la seguridad del general de indicación, y examinando y manteniéndolo el equipo de la elevación. |
| Forklift Operations | Seguridad del Operador de la Carretilla elevadora – Estándares de Seguridad | Los principiantes demostrarán el conocimiento de los principios seguros de la operación de la carretilla elevadora identificando caracterÃsticas dominantes básicas en la elevación, reconociendo los componentes técnicos de la operación de la carretilla elevadora, enumerando la carga segura que maneja y que conduce las prácticas, reglas de la seguridad del general de indicación, y examinando y manteniéndolo el equipo de la elevación. |
| Forklift Operations | Seguridad del Operador de la Carretilla elevadora – Fundamentales | Los principiantes demostrarán el conocimiento de los principios seguros de la operación de la carretilla elevadora identificando caracterÃsticas dominantes básicas en la elevación, reconociendo los componentes técnicos de la operación de la carretilla elevadora, enumerando la carga segura que maneja y que conduce las prácticas, reglas de la seguridad del general de indicación, y examinando y manteniéndolo el equipo de la elevación. |
| Forklift Operations | Seguridad del Operador de la Carretilla elevadora – Inspección y mantenimiento | Los principiantes demostrarán el conocimiento de los principios seguros de la operación de la carretilla elevadora identificando caracterÃsticas dominantes básicas en la elevación, reconociendo los componentes técnicos de la operación de la carretilla elevadora, enumerando la carga segura que maneja y que conduce las prácticas, reglas de la seguridad del general de indicación, y examinando y manteniéndolo el equipo de la elevación. |
| Forklift Operations | Seguridad del Operador de la Carretilla elevadora – Manejo de la Carga | Los principiantes demostrarán el conocimiento de los principios seguros de la operación de la carretilla elevadora identificando caracterÃsticas dominantes básicas en la elevación, reconociendo los componentes técnicos de la operación de la carretilla elevadora, enumerando la carga segura que maneja y que conduce las prácticas, reglas de la seguridad del general de indicación, y examinando y manteniéndolo el equipo de la elevación. |
| Forklift Operations | Seguridad del Operador de la Carretilla elevadora – Prácticas de conducción seguras | Los principiantes demostrarán el conocimiento de los principios seguros de la operación de la carretilla elevadora identificando caracterÃsticas dominantes básicas en la elevación, reconociendo los componentes técnicos de la operación de la carretilla elevadora, enumerando la carga segura que maneja y que conduce las prácticas, reglas de la seguridad del general de indicación, y examinando y manteniéndolo el equipo de la elevación. |
| Health Care – Medical | Abuse, Neglect and Exploitation | This lesson covers the definitions, signs, and symptoms of abuse, neglect, and exploitation, the behaviors and characteristics of the abused and of an abuser, and ways to protect patients and understand the obligation to report suspected abuse. |
| Health Care – Medical | Age Specific Competency Training – Adult Years | Describe the physical, psychosocial, safety/wellness, and intervention aspects of working with adult patients. |
| Health Care – Medical | Age Specific Competency Training – Infant-Toddler Years | A sick infant or toddler can create high levels of stress for parents and caregivers. Understanding the unique physical characteristics, psychosocial needs, and safety and wellness issues of infants and toddlers will help you to provide appropriate care for your young patients and their families. In this lesson you will learn the key physical changes, psychosocial development, safety/wellness issues, and possible interventions related to infants and toddlers. |
| Health Care – Medical | Age Specific Competency Training – School Age Years | While children?s abilities, cognitive, and emotional skills at various ages differ, all children go through similar stages and patterns of growth and development. By understanding these patterns of growth and development, healthcare workers can better provide appropriate and quality care to children and adolescents. In this lesson you will learn key physical changes, psychosocial development, safety/wellness issues, and potential interventions related to preschoolers, school age children, and adolescents. |
| Health Care – Medical | AIDS in the Workplace | HIV and AIDS present serious risks for medical personnel. In this lesson you will learn the facts and myths about HIV, ways to manage the risk of infection, fair employment practices related to HIV-infected employees, and how to appropriately interact with patients and coworkers with HIV and AIDS. |
| Health Care – Medical | Back Care/Ergonomics | Back injuries, often from poor lifting techniques, are the most common type of occupational injury. In this lesson you will learn about muscle injury caused by repetitive stress, ways to minimize accidents and injuries, and tips on how to arrange your work station to avoid ergonomic injuries. |
| Health Care – Medical | Bloodborne Pathogen Training for Healthcare Supervisors | Due to the nature of the work, healthcare industry workplaces have a high percentage of personnel who are considered “at risk” for exposure to bloodborne pathogens. Injuries with needles or other sharp devices are the most frequent cause of bloodborne infections in healthcare settings. . In this lesson, you will learn how to prevent and manage bloodborne pathogen exposure risks for healthcare personnel in your facility. |
| Health Care – Medical | Electrical Safety | Electrical accidents can involve enough current to shock or even kill you. This lesson provides a basic understanding of electricity, how to identify electrical hazards in the workplace, safe work practices, safety tips to reduce your potential for electric shock, and how to respond to an emergency situation involving electricity. |
| Health Care – Medical | Fire Safety/Patient Evacuation | Fire in a healthcare facility places the lives of staff and patients in great danger. This lesson covers the precautions to take to prevent fires, how to protect yourself, other staff, and patients from fire and smoke, how to respond in a fire emergency, and how to use a portable fire extinguisher. |
| Health Care – Medical | Hazard Communication | Most chemicals used in healthcare facilities have some hazard potential. In this lesson you will learn the procedures for using chemicals safely, where to get the information you need, how to recognize and prevent exposure, and how to respond to a chemical accident. |
| Health Care – Medical | Latex Allergy | Many healthcare workers are at high risk for developing latex allergies because of their frequent use of latex gloves. This lesson explains the dangers posed by latex, the signs and symptoms of possible latex allergy, ways to manage the risk of exposure, and how to respond to a severe reaction to latex. |
| Health Care – Medical | Lifting and Transferring Patients | Healthcare workers face a high risk of occupational injuries due to frequent lifting and transferring of patients. By using correct methods for lifting and transferring patients, healthcare workers can ensure safety for themselves and for their patients. In this lesson you will learn about the risks involved in lifting and transferring patients, how to plan the movement of patients, and proper techniques for executing common lifts and transfers. |
| Health Care – Medical | Medical – Bloodborne Pathogens for Healthcare Workers | This training is provided to help employers provide a safe and healthful work environment for their employees and minimize the possibility of employee exposure to bloodborne pathogens. In this lesson students will learn the characteristics of hepatitis B (HBV), hepatitis C (HCV), and human immunodeficiency virus (HIV), how these viruses are transmitted, and the diseases they can cause. They will also learn the elements of an exposure control plan and how to prevent contact with or infection from blood, body fluids, or other potentially infectious materials. In addition, they’ll learn how to handle exposure incidents involving blood, body fluids, and other potentially infectious materials, and the signs, labels, and color-coding used to warn of biohazards and bloodborne pathogens. They will also learn the basic requirements of a Sharps Injury Log, exposure and medical records, and retention and access to these records. |
| Health Care – Medical | Patient Rights | Patients in medical facilities have rights that are protected by state and federal laws. This lesson explains key elements of patient rights and prepares healthcare workers to meet accreditation standards set forth by the Joint Commission. |
| Health Care – Medical | Personal Protective Equipment | Personal Protective Equipment (PPE) is not a luxury, nor an optional convenience. PPE provides a barrier against physical, chemical, radiological, and biological hazards for healthcare staff. This lesson covers the types of PPE used in the healthcare industry, its requirements and limitations, and how to properly maintain and dispose of contaminated PPE. |
| Health Care – Medical | Restraint and Seclusion | This lesson describes the legal requirements for the use of restraints and seclusion and defines these terms. It covers the different types of restraints and standards for their use, including patients? rights, orders, application of restraints, monitoring, and documentation. The lesson also covers the safe use of restraints as well as alternatives to using restraints and seclusion. |
| Health Care – Medical | Security and Workplace Violence | More assaults occur in the healthcare and social service industries than in any other! In this lesson, you will learn why the healthcare environment is prone to workplace violence, how to recognize violent behavior, and the steps you can take to prevent it. You will also learn how to appropriately handle a violent event, and what to do after an incident takes place. |
| Health Care – Medical | Sexual Harassment for Employees | Sexual harassment can result in loss of productivity, disruptive work environments, and loss of good employees and managers. In this lesson you will learn the behaviors that might be considered sexual harassment, the proper actions to take if an employee experiences or witnesses sexual harassment, actions an employer can take to prevent sexual harassment, and the actions an employer should take if sexual harassment is reported. |
| Health Care – Medical | TB Protection for Healthcare Workers | Every effort should be made to protect healthcare workers against the hazards of tuberculosis, TB, infection. This lesson provides awareness training for controlling the spread of TB in healthcare settings. |
| HIPAA | AncillaryStaff | AncillaryStaff |
| HIPAA | Basics | Basics |
| HIPAA | ClinicalStaff | ClinicalStaff |
| HIPAA | ClinicalSupport | ClinicalSupport |
| HIPAA | ContractingStaff | ContractingStaff |
| HIPAA | HRStaff | HRStaff |
| HIPAA | MedicalRecords | MedicalRecords |
| HIPAA | MedStaff | MedStaff |
| HIPAA | PatientAccounting | PatientAccounting |
| HIPAA | Privacy1 | Privacy1 |
| HIPAA | Privacy2 | Privacy2 |
| HIPAA | Registration | Registration |
| HIPAA | Security | Security |
| HIPAA | VolunteerStaff | VolunteerStaff |
| OSHA | Asbestos Hazard Awareness | Before the hazards of asbestos were fully understood, it became a popular addition to a host of products because of its insulation, heat resistant, and durability properties. Today, asbestos is recognized as a health hazard when inhaled or ingested. This lesson provides an awareness of the specific hazards of asbestos in the work place and ways to reduce the chance of illnesses related to over-exposure. |
| OSHA | Basic First Aid | First aid responders will know how to make an initial response to work related accidents and use commonly accepted first aid practices for treating the injured prior to possible referral for medial treatment. This program includes an overview of the major changes affecting first aid responders in the 2005 Guidelines for First Aid sponsored by the American Red Cross and the American Heart Association. This program does not qualify for first aid certification. It is intended to be used as a review between certifications. |
| OSHA | Basic Respiratory Protection | The goal of this lesson is to provide information to workers who routinely or incidentally use respiratory protection. The lesson provides information on hazards that may require respiratory protection, what respirators are, how they work, and what is needed for a respirator to provide protection. This lesson also includes revisions to OSHA’s respiratory protection standard 29 CFR 1910.134 effective November 2006. |
| OSHA | Behavior-Based Safety | The learner will correctly apply the principles of Hazard Elimination, Personal Contribution, Injury Prevention, and Self-Evaluation when implementing behavior-based safety in the workplace. |
| OSHA | Bloodborne Pathogens | This training is provided to help employers provide a safe and healthful work environment for their employees and minimize the possibility of employee exposure to bloodborne pathogens. In this lesson students will learn the characteristics of hepatitis B (HBV), hepatitis C (HCV), and human immunodeficiency virus (HIV), how these viruses are transmitted, and the diseases they can cause. They will also learn the elements of an exposure control plan and how to prevent contact with or infection from blood, body fluids, or other potentially infectious materials. In addition, they’ll learn how to handle exposure incidents involving blood, body fluids, and other potentially infectious materials, and the signs, labels, and color-coding used to warn of biohazards and bloodborne pathogens. They will also learn the basic requirements of a Sharps Injury Log, exposure and medical records, and retention and access to these records. |
| OSHA | Bloqueo y etiqueta | Este curso está para que el trabajador general entienda y se conforme con el sistema de bloqueo/etiquetado de su o su lugar de trabajo localización/facilidad. |
| OSHA | Cardiopulmonary Resuscitation (CPR) | The goal of this lesson is to provide lay rescuers with refresher training or supplement training from a practical hands-on CPR course on how to respond confidently to a respiratory, cardiac or choking emergency until professional medical help arrives. |
| OSHA | Chemical Safety | This lesson provides required awareness training in occupational hazards common to the handling of chemicals, methods used for evaluating and minimizing chemical exposure, measures that protect against chemical hazards, safe practices for chemical storage and waste disposal, and the correct response to emergency situations involving chemical spills. |
| OSHA | Chlorine Safety | The goal of this lesson is to provide awareness training to help workers recognize the occupational hazards and health effects of chlorine exposure and the exposure controls. |
| OSHA | Compressed Gases | The goal of this lesson is to make all employees aware of the safety requirements when working with or around Compressed Gas. |
| OSHA | Comunicación de riesgos | Informar a los trabajadores sobre su derecho a conocer los riesgos de los productos quÃmicos en su lugar de trabajo y a cumplir los requisitos de OSHA para entregar a los empleados información sobre la Norma sobre comunicación de riesgos. |
| OSHA | Confined Space – Entry Level | The lesson covers the hazards posed by Permit-Required Confined Spaces to employees during entry. It also covers the responsibilities of the Space Entrant, Attendant, or Entry Supervisor before, during, and after the space entry. This training does not qualify employees to enter Permit-Required Confined Spaces. |
| OSHA | Confined Spaces | The goal of this lesson is to make all employees aware of the potential hazards that may exist in a confined space and understand that special precautions, training, and an approved Confined Space Entry Permit or approved Routine Entry Procedures are required for entry. |
| OSHA | Conservación Auditiva | En esta clase, aprenderá cómo el ruido impacta en la audición, qué factores determinan el grado de pérdida auditiva, y qué niveles de ruido requieren protectores auditivos. Aprenderá también acerca de estos protectores auditivos, cómo son seleccionados para un trabajo, y sus ventajas y desventajas para controlar la exposición a ruidos. Asà también se informará de su correcto uso, cuidado, mantenimiento y sobre cómo el Programa de Conservación Auditiva está diseñado para salvaguardar su audición. |
| OSHA | Criticality Safety | This lesson explains awareness level criticality concepts and terms necessary to properly respond to a criticality alarm and identifies handling restrictions and labels associated with fissionable material. |
| OSHA | Driver Safety | To enable drivers to recognize and identify hazardous driving conditions and to minimize their risk of accidents. |
| OSHA | Electrical Safety | This lesson provides employees who work indirectly with, or near, electricity with general knowledge about preventing accidents caused by electrical hazards. It includes the basic principles of electricity and the primary hazards associated with electricity. It also includes control measures and safety-related work practices to minimize the risk associated with electrical hazards and the proper response procedures in the event of electrical shock or fire. |
| OSHA | Emergency Response | Each employee will recognize their employer’s responsibilities for communicating the emergency action plan, list their responsibilities in the action plan, identify requirements for alarm systems, recognize the elements of the fire prevention plan, and state responsibilities for responding to weather-related disasters, natural disasters, bomb threats, fire, workplace violence, and hazardous material incidents. |
| OSHA | Equipo de protección personal (PPE) | En esta lección aprenderá acerca del equipo de protección personal, analizará los requisitos para utilizar el equipo y algunas limitaciones sobre el equipo de protección personal. |
| OSHA | Excavation, Trenching, and Shoring Safety | Each employee will recognize key terms associated with excavation work, identify correct principles and practices used in designing excavations, recognize proper principles and practices associated with constructing an excavation, and identify the dangers and safe practices that must be followed when working in or near excavations. |
| OSHA | Fall Protection | To make all employees aware of the requirements for use of Fall Protection, Work Positioning, Fall Restraint, and Fall Arrest systems. |
| OSHA | Fire Safety | This lesson covers the dangers of fire and the fundamentals of fire prevention; the requirements for emergency exit routes; the basic guidelines for responding to a fire alarm and for using a hand portable fire extinguisher; the classes of fire, the types of portable fire extinguishers, and workplace requirements for fire extinguishers. |
| OSHA | Flammable Liquid Safety | This lesson covers the principles of hazard recognition, general safety requirements, flashpoint protection and inventory inspections in the use of flammable and combustible liquids in the workplace. |
| OSHA | Formaldehyde Safety | The learner will recognize the occupational hazards and health effects of exposure to formaldehyde and formaldehyde-based products, how this exposure occurs, and the controls necessary to ensure worker safety when exposed to these products in the workplace, including accidental spills or release. |
| OSHA | Hand and Power Tools | Each employee using hand and portable power tools will recognize definitions and types of portable tools, the potential hazards connected with their use, including manual, electric, pneumatic, hydraulic, liquid-fueled, powder-actuated, and abrasive wheel tools, and will demonstrate the proper procedures required for each type of tool. |
| OSHA | Hand Safety | Each year workers suffer the pain and disability of hand injuries and lose millions of dollars in income while disabled. Hand Safety helps employees recognize the causes and types of hand injuries and how to prevent them, ways to protect the hands and effective safe work practices. |
| OSHA | Hazard Communication | Chemical exposure can cause debilitating immediate and long-term health effects. To protect employees from exposure to hazardous chemicals in the workplace, OSHA created the Hazard Communication Standard. OSHA established the Hazard Communication standard. This standard requires your employer to provide information and training about specific chemical hazards to employees who are or could be exposed to them. This includes information and training about the hazardous chemical labeling system and other forms of warning and Material Safety Data Sheets (MSDSs) for all hazardous chemicals used on site. |
| OSHA | Hearing Conservation | Hearing loss from noise exposure is normally a gradual process but it is real, and it is permanent. In this lesson you will learn how noise impacts hearing, what factors determine the extent of hearing loss, and what noise levels require hearing protectors. You will also learn about the types of hearing protectors, how they are selected for a job, and their advantages and disadvantages for controlling noise exposure. You will also learn the correct use, care, and maintenance practices for hearing protectors, and how a Hearing Conservation Program is designed to safeguard your hearing. |
| OSHA | Hearing Conservation | Pour permettre à l’employé à appliquer correctement les principes de la reconnaissance des dangers, la gestion des risques, et les droits et responsabilités lorsqu’ils travaillent dans les zones où le bruit est un danger. |
| OSHA | Heat and Cold Stress | The goal of this course is to reduce the financial and personnel cost of personal injuries on the job resulting in lost workdays due to heat and cold stress illnesses. |
| OSHA | Hot Work With Arc Welding | This lesson provides required training in the hazards of hot work and the basic requirements for reducing the risk of injury. |
| OSHA | Incident Investigation | The learner will recognize the purpose of an incident investigation, the investigative procedures to follow, the kinds of information to be developed, how to conduct an interview following the incident, and how to create an incident investigation report. |
| OSHA | Indoor Air Quality | The goal of this lesson is to provide awareness training to help employees recognize the occupational hazards and health effects of indoor air contaminants and controls to help maintain good indoor air quality. |
| OSHA | Industrial Ergonomics | To minimize the possibility of employee accidents and illness due to chronic work-related physical and psychological stresses and maximize productivity and efficiency. |
| OSHA | Laboratory Safety | The goal of this lesson is to provide required awareness training in the occupational hazards common to most laboratory operations, safe work practices to help reduce or eliminate exposure to these hazards, special equipment and precautions to ensure personal safety, and the correct response to emergency situations in laboratories. |
| OSHA | Ladder Safety | The learner will identify common terms associated with work on ladders, recognize the hazards inherent with ladder work, and incorporate general safe practices to reduce or eliminate these hazards. The learner will also recognize the fall protection requirements associated with ladder work, and when, as well as how, to inspect ladders. |
| OSHA | Lead Awareness | To provide awareness training to help workers recognize the occupational hazards and health effects of lead exposure, where lead is found, its exposure controls, and the elements of the medical surveillance program and medical removal program. |
| OSHA | L’équipement de protection individuelle | Pour protéger les employés contre les maladies liées au travail et les blessures. |
| OSHA | Lock and Tag | The goal of this course is for the general worker to understand and comply with the lockout/tagout system of his or her workplace location/facility. |
| OSHA | Machine Guarding | This lesson covers the mechanical hazards associated with machinery use and the safeguarding requirements for those machines. It also covers methods for machine guarding, types of machine safeguards and safe practices for working around them, including PPE use and training requirements. |
| OSHA | Office Ergonomics | To minimize the possibility of employee accidents and illness due to chronic work-related physical and psychological stresses and maximize productivity and efficiency. |
| OSHA | Overhead and Gantry Crane Safety | All employees operating cranes will identify the requirements for inspection, operational testing, proper rigging, lifting procedures, and other safety practices and devices relevant to crane operation. |
| OSHA | Personal Protective Equipment | When safe work practices, engineering, and administrative controls aren’t enough to protect against workplace hazards, employers must provide personal protective equipment (PPE) to their employees and ensure that they use it. In this course you will learn what PPE is, why you use it, and what training you’ll receive. You’ll also learn how PPE protects you from specific hazards. |
| OSHA | Process Safety Management | To provide awareness training on highly hazardous chemical processes and the importance of having and following certain procedures to prevent or minimize the release of these chemicals. |
| OSHA | Radio Communications | This lesson covers proper two-way radio use, including how proper use can save lives and property in an emergency, and how time spent waiting for a clear channel can delay or prevent emergency response. |
| OSHA | Safety Audits | This lesson provides awareness training for managers, supervisors, and general employees on the importance of safety audits and how to plan and conduct an audit. |
| OSHA | Scaffold Safety | Each employee working around scaffolds will recognize definitions and types of scaffolds, the potential hazards connected with their use, including electrical, structural instability, falls, and falling objects, and will demonstrate proper use of procedures required for working on or near scaffolds. |
| OSHA | Slips, Trips, and Falls | This course teaches employees to identify safe and correct methods for using portable ladders and scaffolds. The student learns to identify good housekeeping practices to prevent accidents, as well as safe procedures for working on elevated surfaces. |
| OSHA | Traffic Control (Flagger) | The student will recognize general guidelines for traffic control, the signs, barriers, flags, stop/slow paddle and lights used at the work site, clothing regulations, and how to properly position himself/herself for optimum safety. The student will also identify how to judge traffic speed and congestion and regulate traffic accordingly. |
| OSHA | Verrou et étiquette | Pour la reconnaissance générale des travailleurs et le respect du lock-out du système d ‘étiquetage / de leur lieu de travail ou de l’installation. |
| Catalog | Course Title | Description |
|---|---|---|
| Communication | Building Relationships | How do you build strong networks within your company and among industry peers? How do you communicate effectively with different types of people in the workplace and get your point across clearly? This series will help you build bridges and improve your business relationships. |
| Communication | Communicating with Power | Most people&39;s jobs include working with a lot of people who are coworkers from across the company (or even from other companies). Many times, doing your job properly depends upon other people doing the things or having the information you need. How can you persuade, influence, and inform other people in ways that will make things happen? This series will talk about how to spark action and motivation from others, especially ones who are not in a direct line of command with you. |
| Communication | Communication (Videos) | Effective communication sets the foundation for individual and organizational success. When you master effective communication skills, you gain a great deal of power – the power to get things done. Our communication programs focus on building the key skills you need to communicate successfully. |
| Communication | Effective Business Communication | This series teaches the writing skills learners will need to effectively communicate in a business setting. They&39;ll learn how to prepare for a writing task, and about strategies and skills for effective word choice, sentence building, and paragraph design. |
| Customer Service | Customer Service | This series is designed to help users create and maintain good customer services. Concepts covered include defining company-wide customer service and standards, strategies for effective communication, and effective problem resolution. The series also provides an overview of creating a customer service department that includes useful tools for providing excellent customer service. |
| Customer Service | Customer Service (Videos) | Knowing what your customers really need is the key to providing high quality customer service. Being accessible, listening to concerns and resolving problems are fundamental when building customer loyalty. Our programs will help you develop the skills to achieve total customer satisfaction. |
| Financial Management | 401(k) Plans | This series is for those who are thinking about participating in a 401(k) plan, or who already are participating, and want basic information presented in a clear manner on how such a plan functions. In concise fashion, the series explains essential 401(k) rules and covers the important features and benefits of a 401(k) plan, how to enroll in a 401(k) plan, and even some points to keep in mind about protecting investments. |
| Financial Management | Budgeting and Saving | This series is designed to teach money management and investing skills to help the average consumer get the greatest return for his or her money. The series is for users who wish to learn how to control debt, choose credit and banking accounts wisely, and create a solid plan for retirement. |
| Financial Management | Estate Planning | This series helps users understand the various considerations in planning an estate. It provides an overview of the terms and resources needed to prepare an estate plan, and explains how to determine assets, will preparation strategies and considerations, trusts, and retirement issues. Also covered are tax strategies to implement in your estate planning. This series also offers guidance on revising an estate plan throughout life changes. |
| Financial Management | Finance (Videos) | Finance is the language of business. People who have strong financial analysis abilities can enhance their organization&39;s value in the marketplace. Our finance programs focus on the principles and strategies of finance and how you can help support the financial goals of your organization. |
| Financial Management | Home Business | This series offers guidance on starting and managing a home-based business. It provides an overview of the options available in creating a home-based business and how to evaluate these options. Topics related to financing are examined, including writing a business plan and preparing financial statements, evaluating financing options, planning for personal expenses, and preparing for the loan application process. Office management considerations are covered, including equipment and insurance, hiring others, keeping the books and other tax considerations, and maintaining a professional image. |
| Financial Management | QuickBooks | This series is designed for users who want to use QuickBooks 6.0 as a business accounting system. An overview of the application is presented, including using the EasyStep Interview process to enter basic company information and set up accounts. Tasks covered including setting up company records, entering historical data, managing accounts, and creating lists, reports, and graphs. Managing invoices, sales tax information, bills, and assets is also covered. Additional topics covered include managing payroll and employee data, managing taxes, online banking, and creating budgets. QuickBooks is a registered trademark or registered service mark of Intuit Inc., or one of its subsidiaries, in the United States and other countries. |
| Financial Management | QuickBooks 2004 | This series is designed for learners who want to use QuickBooks 2004 as a business accounting system. Tasks covered include using the EasyStep Interview to set up QuickBooks; adding accounts and customers; setting up security; tracking invoices, purchases, and payments; using timesaving features; recording inventory and assets; and working with taxes, equity, and liabilities. QuickBooks is a registered trademark or registered service mark of Intuit Inc., or one of its subsidiaries, in the United States and other countries. |
| Financial Management | Retirement Planning | This series is designed to help users plan for a financially secure retirement. Basic concepts of financial planning, goal setting, and maximizing assets are discussed. Also covered are strategies for finding good professional financial advisers. An in-depth discussion of investing strategies is provided, including company retirement plans, stocks, bonds, mutual funds, allocation and diversification of funds, and tax strategies. |
| Financial Management | Sarbanes-Oxley Act | The Sarbanes-Oxley Act of 2002 will have a long lasting impact on the governance and financial accountability of publicly held companies. This series will provide the learner with an overview of the Act. Learners will master guidelines for making company policies, procedures, systems, and controls Sarbanes-Oxley compliant. Learners will also examine management certification responsibilities and noncompliance penalties under the Act. |
| Human Resources | Business Ethics | The Business Ethics series provides a common sense, practical approach to doing good work, emphasizing the need for people to prepare in advance for ethical dilemmas. The series takes an honest, realistic view of how managers can help improve ethical behavior in the rushed, output-driven business environment. |
| Human Resources | Managing Within the Law (Videos) | There are a myriad of laws and regulations governing workplace issues such as discrimination, harassment and the hiring and dismissal of employees. Our managing within the law programs will help protect you and your employees by educating you about the laws that must guide policy and behavior in the workplace. |
| Human Resources | Sexual Harassment in the Workplace | This series works to educate managers and non-managers about the causes and effects of sexual harassment in the work environment. It looks at the elements that define behavior as harassment, methods that can be used to prevent it from occurring, as well as ways to deal with the situation if it happens. As of 8/17/07, the Sexual Harassment in the Workplace courses comply with the following legislation: California: Government Code 12950.1 (AB 1825), California Code of Regulations 7288, Connecticut General Statute Section 46a-54-204 and Maine Revised Statute, Title 26, Section 807. |
| Human Resources | Workplace Environment (Videos) | The workplace continues to change and evolve into a complex and often ambiguous environment. Issues such as harassment, discrimination and violence have become significant problems within this landscape. Our workplace environment programs explore the causes and consequences of these issues and specific preventive actions you can take to handle potential problem situations. |
| Leadership | Innovation in the Workplace | Creativity can do more than just spark the next Big Idea for your organization. It’s also a critical skill for finding unique solutions to problems and new ways to improve on old processes. This series will help you to build your creativity and encourage it in others in productive ways that help your organization’s bottom line. |
| Leadership | Interview Skills | This series examines the interview process, from obtaining an invitation to an interview to follow-up after the interview. The employer&39;s perspective is discussed, and interview preparation is covered in detail. Proper interview demeanor, including listening and answering, asking questions, effective communication, and negotiating is discussed. Strategies for getting past screening interviews, navigating tough interviews, resolving objections, and managing the follow-up process are also provided. |
| Leadership | Investing Fundamentals | This series covers basic investing information and strategies. Fundamental topics covered include planning your financial goals, budgeting, managing diversification and risk, and options for retirement savings. Organization of finances is covered in detail, including analyzing net worth, putting aside emergency funds, and proper record keeping. An in-depth examination of investment options, including stocks, bonds, and mutual funds, is provided. The series concludes with a thorough discussion of planning for the future with solid investment strategies, retirement planning, and insurance coverage. |
| Leadership | Leadership (Videos) | When leaders create and communicate their vision, inspire others, implement strategy and champion change, organizations thrive. Our programs will help you enhance your leadership ability to create an environment of trust, credibility and integrity |
| Leadership | Leading Teams (Videos) | Strong, cohesive teams are vital corporate assets and instrumental in achieving a variety of business goals. Our leading teams programs will teach you how to create, motivate and manage various types of teams to boost productivity and achieve positive results. |
| Leadership | Managing Change | Change is an undeniable aspect of today&39;s business world. The leaders of an organization are called upon to guide their teams through the change process and to provide a critical bridge between the old way of doing things and new work practices. This series shows managers the three major elements of leadership in times of significant change — the need to refocus yourself, to lead the team, and to work effectively with individual team members. |
| Leadership | Motivation | This series presents the concepts of providing motivation for employees. It discusses developing a vision, a common goal, and direction for workers. Topics covered include using effective communication, conducting effective meetings, and encouraging creative problem-solving. The series also discusses rewarding effort and correcting mistakes without damaging motivation. Other topics examined include time and stress management, training and education and motivation, and building trust. This series is designed for those interested in improving their skills in coaching and motivating employees. |
| Leadership | Motivation Methods and Strategies | This series provides insight for motivating team members in the workplace. Learners will understand principles for leading and coaching employees and will discover methods of motivating a team through rewarding top performers, correcting weaker performers, and building trust. Learners also will become familiar with established psychological theories that support these motivational strategies. |
| Leadership | Self-Management (Videos) | Successful organizations are made up of individuals who are continually focused on developing the right skills for their job. Our self-management programs will help you develop the skills you need now and for your future. |
| Leadership | Stress Management | Stress is among the most common and harmful issues facing people in the working world. The information, practices, and exercises in this series will help you understand, control, and reduce stress. |
| Leadership | Teams That Work | This series teaches the learner practical methods for establishing and maintaining teams that maximize the collective strengths of their members. Learners will also acquire valuable team leadership skills. |
| Leadership | Time Management for Maximum Productivity | It always seems like we could use an extra two hours (or more!) in the day. How can we manage our time and be truly productive in the office, and in life? This series will introduce you to the most important rules of time management, including not just how to get more done, but how to choose the things you do to give your day the biggest impact possible. |
| Leadership | Work and Life Balance (Videos) | In today&39;s hectic world, balancing work and personal life continues to be a constant challenge. We all want balance and we want it now. Our work lifestyle programs will provide you with up-to-date information on how to deal with today&39;s issues faced by today&39;s workforce. |
| Management | Basics of Business Math | This series is designed for users who want to improve their basic math skills. It covers basic mathematical calculations commonly used in business settings. Courses cover computing fractions and decimals, the order of operations for combined computations, and solving equations and word problems. It includes the use of proportions, ratios, and percentages, and also provides instruction on the use of a calculator for business applications. |
| Management | Career Development (Videos) | It is your responsibility to take charge of your own career path. Our career development programs will help you set goals, create an effective career plan and manage your own professional development and growth. |
| Management | Certified Business Analysis Professional (CBAP v2) | Prepare for your Certified Business Analysis Professionalâ„¢ certification and learn everything you need to pass the exam on your first try! This study guide series is based on the BABOK® Guide v2.0, and topics include requirement planning, management, elicitation and analysis, solution assessment and validation, and underlying fundamentals. Practice exams are part of the series, containing questions using the same format as the exam and including in-depth instructional feedback. |
| Management | Coaching (Videos) | A successful leader encourages and guides employee development. Our coaching programs will teach you to become a mentor to your employees, helping them to make career decisions, acquire new skills and enhance professional performance. |
| Management | Dealing with Difficult People | This series presents strategies for handling interpersonal tension in the workplace. In each course, learners will gain insight into analyzing situations, determining the best courses of action, and resolving problems. Scenarios and examples include working with difficult people in any organizational situation – supervisors, peers, and subordinates. |
| Management | Doing Business in China | In everyday business, it’s more and more common to meet, hold conference calls, and travel overseas. When you’re working with people from an unfamiliar country, how can you gain the knowledge to ensure smooth communication and to avoid an offensive faux pas? Our Doing Business In”¦ courses will quickly give you the background to confidently reach across any cultural divide. In the Doing Business in China course, you will be introduced to the culture of China, including greetings, business meetings, and dining. Each lesson includes a video overview to quickly present the most important facts. |
| Management | Doing Business in India | In everyday business, it’s more and more common to meet, hold conference calls, and travel overseas. When you’re working with people from an unfamiliar country, how can you gain the knowledge to ensure smooth communication and to avoid an offensive faux pas? Our Doing Business In”¦ courses will quickly give you the background to confidently reach across any cultural divide. In the Doing Business in India course, you will be introduced to the culture of India, including greetings, business meetings, and dining. Each lesson includes a video overview to quickly present the most important facts. |
| Management | Effective Presentations | Public speaking is a frightening task to many people, but it&39;s also a crucial tool in career success. This series offers tips to help you prepare and deliver more powerful presentations. |
| Management | E-Mailing Your Way to the Top | E-mail has become so prevalent in the workplace that we seldom think about it, and yet it is the medium coworkers see you through most often. How can your e-mails speak for you clearly, effectively, and potently? This series will walk you through building e-mail subject lines and messages that are effective and respect office etiquette. You&39;ll also learn about e-mail safety by avoiding threats like viruses and phishing, and how to think about email confidentiality and legal security. |
| Management | Fundamentals of Business Management | The Fundamentals of Business Management series provides learners with basic theories, skills, and tools they can use to improve their performance as managers. |
| Management | Global Business (Videos) | It is dangerous to assume that business and communication practices do not vary across cultures. Our global business programs will familiarize you with cultural differences in business styles and prepare you to communicate effectively on a global level. |
| Management | Grammar | This series is designed for users who want to improve their grammar skills in a business setting. It examines sentence structure in detail, including parts of speech, subject/verb agreement, use of pronouns, and irregular verbs. Punctuation is discussed, including the proper use of apostrophes, quotation marks, capital letters, numbers, and abbreviations. Advanced topics include pronoun types, adjectives and adverbs, colons and semicolons, other punctuation, and modifiers. |
| Management | Management (Videos) | Never before has your contribution as a manager been more important to your organization. This means you are going to have to lead as well as to manage. You need to hire, develop, motivate and retain the right talent. If you&39;re an experienced manager on the move or a new manager, you need answers and solutions, and you need them now. That&39;s what our management programs are all about. |
| Management | Management Skills Introduction | The Management Skills Introduction series teaches learners core management skills. Learners will be able to apply their knowledge to the successful management of projects, people, and time. |
| Management | Problem Solving Through Productive Thinking | One of the greatest abilities of leaders – whether in management positions or on the front line – is the ability to see the root of problems and quickly enact effective solutions. This series will pass on some of the skills and tips that will help you to better identify problems, find their causes, and get their solutions under way. |
| Management | Running an Online Business | This series examines topics related to creating an e-business. After providing an introduction to e-commerce, the series examines how to start an e-business, establishing a business presence, and creating critical applications. Also covered are the legal ramifications of e-commerce, transaction processing and data mining, managing costs, and the logistics of providing customer service and payment processing. Other topics covered include building a strategy to market and advertise your e-business, resource planning, and ongoing business management. |
| Management | Six Sigma (Videos) | Six Sigma is a strategy and methodology for improving the performance of an organization, focused on fact- and data-based decision making. These programs explain the basic principles of the Six Sigma process and the steps for successfully deploying it in an organization. |
| Management | Time Management Fundamentals | This series describes specific time-management strategies that learners can apply to make their work time more efficient and productive. |
| Project Management | Instructional Design | This series will teach the learner the basics of the instructional design process. Learners will discover how to identify the need for instruction and analyze the content to be taught. Best practices for designing, planning, implementing, and evaluating instruction will help prepare the learner to create instructional programs. |
| Project Management | Project 2003 | The Project 2003 series is designed to help learners with the basics of Microsoft Office Project 2003. This series explains how to set up a project; manage project files; create a task list; schedule tasks; view a schedule; define and assign resources and costs; track a project; and analyze progress and revise a schedule. |
| Project Management | Project 2007 | Get projects under control with Microsoft Project’s latest version, 2007. Build schedules, communicate effectively with everyone involved, chart your progress, and keep track of budget and project materials. This series will show you how to use this complex tool to save time and maximize your projects’ success. |
| Project Management | Project Management | This series provides a detailed examination of project management concepts and strategies. It discusses the seven components of a management system and the five phases of the project life cycle, and looks at factors that affect cost and quality. The project manager&39;s role is explored in detail, and strategies for defining the project are examined. Tasks such as developing the Work Breakdown Structure, estimating and scheduling resources, scheduling computations, and tracking project activities are discussed. The close-out phase of a project is also covered. Other topics include formalizing project management standards, developing a project team, and strategies for becoming a more effective project manager. |
| Project Management | Project Management from a People Perspective | This series goes beyond the basic mechanics of project management and focuses on the people side of getting projects accomplished. It helps you develop a deeper understanding of interpersonal dynamics that can make you more effective in leading a project team. Look to this series for topics such as building a team, leading a team, influencing team members across departments, communicating, documenting, and balancing multiple projects. |
| Project Management | Project Management Professional Certification 2005 | This series complements the Project Management Body of Knowledge (PMBOK) in preparing a learner for the Project Management Professional (PMP) certification exam. This series will provide the learner with an understanding of the exam and how the Project Management Institute (PMI) views the topical areas associated with the initiation, planning, execution, monitoring and control, and closeout of projects. |
| Project Management | Project Management Professional Certification 2009 | The more important a project, the more it needs a standardized system to plan and organize it to be completed efficiently. The Project Management Institute’s PMP (Project Management Professional) certification is the industry-leading standard for verifying a project manager’s ability to successfully shepherd projects from beginning to end. This study guide will prepare you to initiate, plan, execute, monitor, control, and close a project using project quality standards as laid out in the fourth edition of the Guide to the Project Management Body of Knowledge (PMBOK). This series of courses will address all the objectives needed to pass the Project Management Professional Certification 2009. |
| Sales & Marketing | Internet Marketing | There are well over 100 million web sites on the Internet. How can you make yours stand out among such a huge crowd? How can your site attract the notice of your audience and of the search engines that your audience will use? This series will put powerful, simple tools in your hands to give your web site its own voice and to carve out its place on the Internet. |
| Sales & Marketing | Negotiating | This series presents strategies for negotiating in business and daily situations. It covers techniques for developing a negotiation plan, evaluating the opposition, and taking advantage of body language, props, timing, questions, and correspondence. It presents strategies for gaining control in negotiation situations, and effective methods of getting past obstacles and closing a negotiation. Several everyday negotiation scenarios are explored, with tips for effective negotiation techniques to apply to these situations. |
| Sales & Marketing | Sales and Marketing (Videos) | Due to increased competition and cutthroat pricing, a higher level of sales and marketing skills is essential in today&39;s marketplace. You need to get out there fast to effectively disseminate your company&39;s name and brand. You need to find new prospects and cultivate repeat customers. Our programs will help you effectively build your brand, garner new business and close the sale. |
| Microsoft Desktop Software | Access 2000 MOS | This series is designed to help users prepare for Microsoft Access 2000 MOS certification. It shows how to create, plan, and modify databases and tables in Access 2000. It also covers sorting and filtering, creating queries, forms and reports, and advanced tasks such as saving Access objects as Web pages, importing data, and adding hyperlinks. |
| Microsoft Desktop Software | Access 2002 | This series shows how to create, plan, and modify databases and database objects in Access 2002. Courses cover the following topics: understanding relational databases, creating and planning databases, selecting and printing database objects, creating tables, entering records, modifying tables and field properties, using advanced sorts, finding records, applying and removing filters, establishing and managing table relationships, specifying query criteria, creating calculated fields, running multi-table queries, creating forms and reports, implementing standard and calculated controls in both forms and reports, importing data, saving Access objects as Web pages, and performing administrative tasks. This series is procedure focused and assumes that the student is familiar with the mechanics of getting around in a Microsoft Office application. |
| Microsoft Desktop Software | Access 2003 | The Access 2003 series of courses starts off with an overview of both database concepts in general and Access in particular. Learners then find out how to design, build, and use Access tables. Further topics include using queries, find, filter, and sort to unearth answers from data. Learners finally move on to the Access report system and delve into wizards, timesaving tips, and even a bit of programming. |
| Microsoft Desktop Software | Access 2007 | This series covers how to use Access 2007 to create, modify, and access databases. It shows the learner how to use the Ribbon-based Access 2007 interface, as well as how to build tables, forms, and reports. Learners will also be able to use queries and filters to sort through data. |
| Microsoft Desktop Software | Access 2007 Advanced | Access 2007 offers many more powerful features than a beginning user first touches. This series will explore some of the more powerful abilities of Access, including pivot tables and charts, graphs, forms, security, multitable and crosstab queries, macros, and more. |
| Microsoft Desktop Software | Computer Basics | This series introduces general computer use and terminology. It describes the basic hardware components of a PC and introduces basic skills for using software programs in a Windows environment. |
| Microsoft Desktop Software | Computing Concepts | This series examines several basic computing concepts. Security issues are discussed, including administrative, physical, logical, and network security, and how to plan for security risks. The basic concepts of database functionality and selection are also discussed. Data processing and management is examined in detail, including teleprocessing, data transmission, and messages. |
| Microsoft Desktop Software | Excel 2000 MOS | This series is designed to help users prepare for the MOS Excel Core examination. The series begins with basic Excel tasks, such as entering and editing data, using Find, Replace, and AutoFill, and creating hyperlinks. It also covers locating, opening, and saving files, and using the help function, Office Assistant. Formatting worksheets is covered in detail, including cell and number formatting, adjusting rows and columns, and the use of AutoFormat, styles, and Format Painter. More advanced topics covered include page setup, managing worksheets and data, and creating formulas and functions. An overview of charts and objects, including the Chart Wizard, is also provided. |
| Microsoft Desktop Software | Excel 2000 MOS Expert | This series is designed to help users prepare for the MOS Excel 2000 Expert examination. It covers expert-level Excel topics such as importing and exporting data, working with templates, linking workbooks, and using the Report Manager. It also covers advanced worksheet formatting, including page setup and printing, and sorting and filtering data. More advanced topics covered include ranges, macros and customization, validating and auditing data, and creating and using charts, graphs, and pivot tables. Data analysis, file sharing, and security issues are also discussed. |
| Microsoft Desktop Software | Excel 2002 | This series is intended as preparation for the Excel 2002 Microsoft Office User Specialist (MOUS) Core Proficiency exam. It introduces Excel&39;s newest enhancements such as task panes for New Documents, Clipboard, Search, and Insert Clip Art; the Ask a Question box; enhancements to Find and Replace; and additional options for pasting and for inserting columns and rows. These new features, along with the productivity tools of previous versions, are taught within the context of working with cells and files, page setup and printing, worksheets and workbooks, formulas and functions, and charts and objects. |
| Microsoft Desktop Software | Excel 2003 | This series is designed for beginning and intermediate Excel users. This series teaches learners about creating and editing spreadsheets, what&39;s new in the 2003 version, the Excel interface, navigating, editing, and working with text, values, and formulas, printing, formatting, creating charts and databases, and using images and hypertext in a spreadsheet. |
| Microsoft Desktop Software | Excel 2007 | The Excel 2007 series introduces learners to the newly designed Ribbon interface of Microsoft Excel 2007. It provides a basic introduction to Excel including entering and editing cell data, selecting cell ranges, and formatting worksheet data. Learners will also be able to print worksheets, add comments, complete basic calculations and formulas, and create charts using Excel 2007. |
| Microsoft Desktop Software | Excel 2007 Advanced | The Excel 2007 Advanced series teaches you to apply filters, use formulas and analyze data. You will be able to apply your knowledge to create complex business applications and analyses in Microsoft Excel. |
| Microsoft Desktop Software | Internet Explorer 6 | The courses in this series teaches students to use Microsoft Internet Explorer 6 to browse the Internet and to send and receive electronic mail using Microsoft Outlook Express. |
| Microsoft Desktop Software | Internet Explorer 7 | This series introduces the new look and features of Internet Explorer 7. Learners will be able to securely use this updated web browser to perform searches, print documents, and access streaming content. |
| Microsoft Desktop Software | Internet Explorer 8 | This series will introduce the features and enhancements that accompany the latest version of the popular Internet Explorer browser. |
| Microsoft Desktop Software | Introduction to PCs | This series is designed to introduce users to personal computers. Users will learn what a PC is and what an operating system is. They will learn basic computer skills such as turning a computer on, logging on to Windows, and working with files. Users will also learn to identify and use the major components of a PC, both externally and internally, including: disk drives, monitors, mice, keyboards, and printers. |
| Microsoft Desktop Software | Lotus Notes 6.5 | This series focuses on the major components of Lotus Notes 6.5. It introduces basic concepts such as navigation, views, databases, and security. Use of mail with Lotus Notes 6.5 is covered in detail, along with using the calendar, to do lists, and address books. This series also discusses editing, formatting, and managing Notes documents, and linking and attaching files to documents. Advanced topics include using Lotus Notes 6.5 with the Web, replication, and using Notes remotely. |
| Microsoft Desktop Software | Lotus Notes 8.5 | Almost every user knows that Lotus Notes allows them to send and receive e-mail. But Lotus Notes also offers many more services, including calendar management, instant messages, a browser, and more. Learn how to use and make the most of all of these features with this series. |
| Microsoft Desktop Software | Office 2000 | This series introduces users to the Microsoft Office 2000 environment, including several Office applications. It covers basic tasks common across Office applications, such as navigation, starting and exiting programs, and working with files, and covers text editing and printing functions. An in-depth exploration of document formatting is also provided. This series also provides an introduction to Word (word processing), Excel (spreadsheet), Outlook (electronic mail), PowerPoint (presentation), and Access (database), covering the basic functions of each application. |
| Microsoft Desktop Software | Office 2003 – What&39;s New | This series describes products and features that are new in this version of Office and common to each of the applications in the suite. InfoPath and OneNote are new products introduced in this version of Office. The new features include XML support, Smart Documents, the Research task pane, new collaboration tools, and improved developer tools. The series also covers new features in each Office application. |
| Microsoft Desktop Software | Office 2007 | The new Office package is changing the old interface with new features on an interface now known as the Ribbon. How do you find the commands you already know? What new commands are available in Word, Excel, Outlook, PowerPoint, and Access? Take a look at the changes in Office 2007 and learn how to make the most of them. |
| Microsoft Desktop Software | Office XP Upgrade | This series explains and introduces new and changed features in Office XP applications. Targeted for experienced Office users, the courses in this series highlight the new features of Office XP including task panes, smart tags, and SharePoint Team Services. Additionally, a course is devoted to discussing the most important changes to Word, Excel, Outlook, PowerPoint, Access, and FrontPage. The entire series features the XP interface in the screen captures. |
| Microsoft Desktop Software | Outlook 2002 | This series teaches users how to use the major components of Outlook: Outlook Today, Contacts, Inbox, Calendar, Notes, and Tasks. Topics include navigating between components in Outlook; adding and using information about contacts; reading, sending, customizing, and organizing e-mail messages; scheduling appointments, events, and meetings; and creating tasks and notes. |
| Microsoft Desktop Software | Outlook 2003 | The Outlook 2003 series of courses teaches learners how to use the major components of the Outlook 2003 program: Mail, Calendar, Contacts, Tasks, and Notes. Topics include navigating between Outlook modules and reading, sending, customizing, and organizing e-mail messages. Learners will also find out how to schedule appointments, add and use information about contacts, and create tasks and notes. In addition, the courses will delve into the collaboration, security, and personalization features of Outlook 2003. |
| Microsoft Desktop Software | Outlook 2007 | Outlook is the most common email application in the world. And it includes many features beyond just email, including the calendar, meeting management, tasks, and contact information, that can all interact with each other. This series will examine all of these features and more in the latest version of Outlook that has been released with the Office 2007 package. |
| Microsoft Desktop Software | PC Applications | This series is designed for computer users who have limited or no computer experience. The series of courses provides an overview of computer hardware, storage, software, and security and copyright considerations. This series also provides introductory instruction on using a personal computer and various PC applications including word processing, spreadsheet, database, presentation, browser, as well as electronic mail applications. |
| Microsoft Desktop Software | PowerPoint 2000 MOS | This series shows users how to create presentations using PowerPoint 2000. The series is designed to help users prepare for the MOS PowerPoint 2000 Core examination. The basics of PowerPoint, including navigation, templates, copying and deleting slides, and modifying the Slide Master, are presented. Detailed information on layout concepts and inserting text is provided, as well as how to integrate graphics and tables in presentations. Advanced topics covered include adding custom features and formatting, producing notes and handouts, running a slide show, and Web-based features such as hyperlinks, emailing slides, and publishing to the Web. |
| Microsoft Desktop Software | PowerPoint 2002 | This series teaches the user how to create presentations and edit page layouts. The user will learn how to add text, graphics and tables to slides. The series also discusses customizing individual slides as well as the entire slide presentation. This series is designed for anyone who is interested in learning about the features of PowerPoint 2002. |
| Microsoft Desktop Software | PowerPoint 2003 | The PowerPoint 2003 series is designed for beginning and intermediate PowerPoint users. This series teaches learners about creating and editing presentations and individual slides, outlining presentations, and printing presentations. The courses also detail topics such as formatting presentations and slides and using masters, color schemes, and templates. Learners will find out how to incorporate pictures, clip art, sound, video, and animation into a presentation. Finally, the courses cover how learners can use PowerPoint with the Internet and when collaborating with others. |
| Microsoft Desktop Software | PowerPoint 2007 | Office 2007 includes the latest version of PowerPoint, the presentation creation package that helps add visual impact and dynamic information to your presentations. This series will walk you through creating your own presentations. |
| Microsoft Desktop Software | Project 2000 MOS | This series teaches users to manage projects using Microsoft Project 2000, and is intended as preparation for the Project 2000 Microsoft Office Specialist (MOS) Core Proficiency exam. Topics include starting projects and customizing settings; organizing and scheduling tasks; assigning resources and managing workloads; tracking and reporting progress; and communicating with the project team using Project Central. |
| Microsoft Desktop Software | SharePoint 2003 | This series provides learners with the information they need to use SharePoint 2003 to help their organization manage their documents and files, as well as to enable their users to collaborate with one another. In addition to teaching the every-day user how to manage documents, lists, and tasks, it also teaches the Site Administrator how to set up and manage SharePoint sites and libraries. |
| Microsoft Desktop Software | SharePoint 2007 | SharePoint 2007 is a content and information management system for your organization. This series will help you use your SharePoint 2007 sites to share documents, collaborate on processes and materials, and find and share data throughout your organization. |
| Microsoft Desktop Software | Visio 2002 | This series introduces users to Microsoft Visio 2002, a powerful diagramming and drawing application that can be used to create business and technical diagrams. Learners will study the basics of the Visio 2002 interface and tools, explore the templates, stencils, and pre-defined shapes provided with Visio, and construct simple Visio diagrams. |
| Microsoft Desktop Software | Visio 2007 | If you need to explain a complicated process, flowchart, organizational chart, or other diagram, Visio is the tool to help you. This series will walk you through using Visio to build visual information that easily communicates complex topics. |
| Microsoft Desktop Software | Windows 7 | Learn what&39;s new in Microsoft&39;s latest, highly anticipated operating system, starting with the stunningly modern user interface that you can personalize to suit your taste and needs. You&39;ll become familiar with new features such as Windows Live and Internet Explorer 8 (IE 8), be able to search your PC and the Internet using Bing, and discover the ease and fun of working with digital media. You&39;ll also find more technically oriented information about essential topics including deployment, administration, and security. |
| Microsoft Desktop Software | Windows 7 Upgrade | This study guide series will help you assess your skills and maximize your performance in the following areas: Installation, deployment, and upgrading to Windows 7. Also covered is the configuration of pre-installation and post-installation system settings, Windows security features, network connectivity, applications included with Windows 7, and mobile computing. |
| Microsoft Desktop Software | Windows Vista | This series teaches you about the new Vista interface, features, and applications. |
| Microsoft Desktop Software | Windows XP Upgrade | This series provides an overview of the features available in Windows XP Home Edition and Windows XP Professional. Users will be introduced to the new interface of Windows XP, the multimedia and reliability features of the Home Edition, and the advanced networking and system administration functions of the Professional version. |
| Microsoft Desktop Software | Word 2000 MOS | This series covers the basic features and capabilities of Microsoft Word 2000. It is designed to help users prepare for the MOS Word 2000 Core Exam. It discusses document management techniques, including document creation and display, creating document folders, sending documents through email, and adding hyperlinks. The series also examines how to add, delete, and format text, and various paragraph formatting techniques. Additional topics covered in this series include page formatting, printing, creating tables, and inserting objects into Word documents. |
| Microsoft Desktop Software | Word 2000 MOS Expert | This series presents advanced topics and tasks for Microsoft Word 2000, and is designed to help users prepare for the Word 2000 MOS Expert Exam. Topics covered include page formatting, including sorting, Find and Replace, and using footnotes, document management, including inserting references, a table of contents, and indexes, Mail Merge, and inserting and embedding Excel worksheets, graphics, and charts. Advanced features are discussed, including macros, customized toolbars, forms, and fields. This series also discusses workgroup features such as tracking document changes, inserting comments, using document protection, and Round Trip documents. |
| Microsoft Desktop Software | Word 2002 | This series of courses is designed to teach the student how to use Word 2002 in the Windows XP operating system. This series covers the basics of Word 2002 and continues into the advanced features and procedures. This series teaches all objectives for the Microsoft Word 2002 Core Exam and includes a complete list of these objectives, which the student can print to hard copy. |
| Microsoft Desktop Software | Word 2003 | This series is designed for beginning and intermediate Word users. This series teaches users about creating and editing documents, what&39;s new in the 2003 version, the Word interface, navigating, editing, and working with text, spell checking, printing, formatting, styles, templates, borders, tables, columns, lists, and using images in a document. |
| Microsoft Desktop Software | Word 2007 | This series shows you how to use Word 2007 to create word processing documents. It shows you how to use the Ribbon-based Word 2007 interface, how to create and format documents, and how to add lists, tables, and images to your documents. |
| Microsoft Desktop Software | Works | This series provides a comprehensive look at Microsoft Works. It discusses basic tasks for getting started with Works, including operating the Works Task Launcher, using Task Wizards and help, managing documents, printing files, and working with multiple windows and applications. It explains how to use the Works word processor to create and edit documents, and how to format Works documents. It also covers how to use the Works spreadsheet, including entering, selecting, and manipulating data, using formulas and functions, formatting the spreadsheet, and creating charts. Additional topics include using the Works database for basic organization and presentation tasks, using the Calendar, and Works functions that can be used across multiple applications in Works. |
| Technical – Software | C | This series is for programmers who want to learn ANSI C. It covers the use of numeric variables, constants, and operators to manipulate C expressions, writing, compiling, and testing programs, arrays, and control statements. The series also covers pointers and variable scope concepts. Advanced topics include the function library, memory management, and preprocessor directives. |
| Technical – Software | CICS/ESA | This series is designed to help users optimize their knowledge of CICS. It covers the capabilities and requirements of CICS, CICS transactions, operations, terms, and commands. The series also discusses the compilation process and data interfaces and storage. Advanced topics include unformatted data, conditions, and BMS data mapping. |
| Technical – Software | Client/Server Technology for Managers | This series is an executive briefing on client/server technology. It provides a conceptual framework to help make decisions about client/server computing. |
| Technical – Software | CMS (Conversational Monitor System) | This series introduces IBM&39;s Conversational Monitoring System and basic VM/ESA concepts, including virtual machines and the Shared File System. Topics include timesharing concepts, various environments, and commands. Advanced functions covered include XEDIT, EXECs, scrolling and saving files, and communicating with other users. |
| Technical – Software | COBOL | This series introduces users to the basics of COBOL. It examines the program structure, specifications, and instructions. Coding, compiling procedures, and compiler output are also covered. The program structure, including its divisions, is examined in greater detail, and procedures for numeric and arithmetic statements are explained. |
| Technical – Software | COBOL (New) | This series discusses concepts concerning the migration from OS/VS COBOL programs to CICS. It defines key terms in COBOL that relate to CICS programming, and considerations in migrating programs. It discusses functions in the new COBOL, and how to compile and debug code. |
| Technical – Software | COBOL (OS/VS) | This series provides an introduction to COBOL (OS/VS) concepts, including program structure, specifications, and programming considerations. It goes into further detail about the program structure, examining the requirements for the different divisions. It also covers numeric and arithmetic fields, operators, and statements. |
| Technical – Software | Crystal Reports 8 | This series introduces users to Crystal Reports 8, a popular database reporting program. In this series, you will learn how to create standard and custom reports. You will also learn how to filter, summarize, sort, group, and manipulate data by inserting formulas and functions. |
| Technical – Software | Crystal Reports XI | Do you need to know the foundations of Crystal Reports XI? Do you want to create reports that sizzle from one or more data sources ASAP? This series will show you how to create, format, and deliver reports that get results in no time. You will learn everything from the basics of getting around in Crystal&39;s report design environment to the subtle nuances of effective report formatting and data visualization through charting and mapping. |
| Technical – Software | Data Warehousing | This series provides an overview of the use and administration of data warehouses. It covers the components of data warehouses and explains data models and optimization. It also examines the different roles in a data warehouse, and covers how to effectively design, implement, and manage a data warehouse. |
| Technical – Software | DB2 | This series is designed for COBOL programmers who want to implement SQL into programs to access data in DB2 tables. It provides an overview of embedding SQL in a program, including coding requirements and stored procedure functions. An overview of the interactive tools for program development is provided. The series also examines the use of DB2 to change and manipulate data in DB2 rows and tables. |
| Technical – Software | DB2 Universal Database | This series provides a practical approach to learning how to use DB2 Universal Database and helps prepare learners for the DB2 Certification Exam (Exam 700). Learners will explore how to use various applications to access DB2 data and how to use tools to administer the database. |
| Technical – Software | EASYTRIEVE | This series provides an introduction to EASYTRIEVE PLUS. It examines the different EASYTRIEVE program sections, including Library, JOB Activity, and Report, and provides a basic overview of EASYTRIEVE PLUS coding. It also covers how to use EASYTRIEVE to enhance programs, including the use of REPORT statement parameters and procedures, the virtual file manager, macros, and other processing statements. |
| Technical – Software | FOCUS | This series is designed for both FOCUS end users and application developers. It covers basic FOCUS concepts and terminology, its file structure, and the Master File Description. It details application developer facilities, and covers using FOCUS with TED, creating reports, graphs, and file definitions, and looks at data manipulation and screening techniques. Additional topics include accessing file definitions, using MODIFY requests, and the Dialogue Manager, FIDEL, and MAINTAIN facilities. |
| Technical – Software | GroupWise 5.5 | This series introduces you to Novell&39;s GroupWise 5.5. In this series, you will learn how to use the features of GroupWise to send and receive e-mail, set up appointments and discussion groups, create task lists and manage your schedule. |
| Technical – Software | GroupWise 6.5 | This series introduces the learner to the capabilities of Novell GroupWise 6.5. GroupWise is a collaboration tool that helps manage email communications, calendars, tasks, and documents within a group of people. |
| Technical – Software | IIS 6 | This series will provide you with the basic knowledge needed to administer IIS 6. |
| Technical – Software | ISPF | This series provides an introduction to ISPF. It explains the components of ISPF, container objects, navigation, and customization. Basic program development is discussed, including the use of data sets and commands. Advanced topics include the CANCEL, SAVE, VIEW, and BROWSE commands, edit features, and program development utilities. |
| Technical – Software | JCL | This series provides an overview of the MVS Job Control Language and how to use JCL to code jobstreams. It explains how to build jobstreams and code data sets and procedures, specifying job information, and controlling the job process. Detail information on data sets is provided. Additional topics covered include coding, modifying, and executing procedures. |
| Technical – Software | Linux | This series provides a general overview of the Linux operating system. Topics include partitioning and the boot process, basic system configuration, file management, and text stream processing. The series also covers user management, group management, and file permissions. Administrative tasks covered in this series include basic job scheduling utilities, as well as system backup strategies and strategies for system documentation and user support. |
| Technical – Software | Lotus Notes R5 | This series provides a comprehensive overview of Lotus Notes R5. It introduces basic concepts such as navigation, views, databases, and security. Use of mail with Lotus Notes R5 is covered in detail, along with using the calendar and Address Books. This series also discusses using Lotus Notes to surf the Web, editing, formatting, and managing documents, and linking and attaching files to Notes documents. Advanced topics include finding and viewing data, replication, and using Notes remotely. |
| Technical – Software | Micro Focus COBOL Workbench 4 | This series covers the concepts necessary to understanding the role of the Workbench in the development process and presents some of the tools used to manage files, including GUI File Transfer, File Converter, and Data File Editor. This series also covers how to use the Animator V2 tool to develop and maintain COBOL programs quickly and efficiently. |
| Technical – Software | MS Exchange Server 5.5 | This series is designed to help users prepare for the MCSE 70-081 examination, Implementing and Supporting Microsoft Exchange Server 5.5. It covers planning strategies in detail, including planning for installation, migration, backup, administration, and security. The installation and configuration process is explored in detail. Management of folders, backup and restore, and Exchange Server utilities are discussed, along with performance monitoring, system troubleshooting, and mail connectivity. |
| Technical – Software | MVS | This series provides an introduction to MVS and JES. It covers basic hardware components, MVS functional areas, and the JES2 and JES3 Job Entry Subsystems. It also describes the many IBM tools and facilities available to use with the MVS operating system, including System Managed Storage. MVS utilities are covered in detail. Also covered are basic operations, including using consoles to issue commands, system messages, console display, and job failures and ABENDS. Advanced operations examined include the START and MODIFY commands, job and task management, troubleshooting device management problems, and making PF key assignments. |
| Technical – Software | Notes 5 Programming | This series provides an in-depth study of Lotus Notes R5. It provides an introduction to the application&39;s interface and navigation, and covers personal organization utilities such as email, calendars, meetings and appointments, and Address Books in detail. Also covered is the use of Lotus Notes to browse the Web and manage documents. Advanced topics include searching databases, folder creation and management, views, agents, and database replication. An overview of using Notes remotely is also provided in this series. |
| Technical – Software | Object-Oriented Analysis & Design | This series provides an overview of object orientation and describes the process for developing object-oriented programming. It explains the development stages of object-oriented programming and how to manage the relationships and hierarchies between objects. It also explains the creation of object-oriented design and analysis systems, including the functions of the object-class, structure, subject, attribute, and service layers. It discusses the concepts of moving from analysis to design, and designing an object-oriented system using the Problem Domain component, the Human Interaction component, and the Data Management component. |
| Technical – Software | OOP Using C++ | This series is designed for programmers who want to learn C++ to develop object-oriented programs. It covers the parts of a C++ program, variables, constants, expressions, statements, and functions, and examines classes and objects and how these components work in the program flow. The series also discusses pointers, references, arrays, inheritance, and functions. Advanced topics covered include streams, templates, exceptions and error handling, libraries, and object-oriented analysis and design. |
| Technical – Software | Oracle | This series presents the common features shared by the Oracle Developer/2000 suite of tools, including Forms 4.5, Reports 2.5, Graphics 2.5, and Procedure Builder 1.5. It covers navigation of the development environment and describes editing and debugging features, as well as features that provide object orientation, integration, and OLE2 support. The series covers each tool in greater detail, examining the capabilities and functions of each. Advanced topics covered include the development of applications using Forms and Reports, and the integration of Oracle applications through a single point of entry for the user. |
| Technical – Software | Oracle 10g Administration | Oracle&39;s new 10g database leverages the power of grid computing to spread tasks across multiple low-cost machines. Learners will be able to install and maintain an Oracle 10g database in an effective, efficient manner. Topics such as the interaction among Oracle components, an understanding of Oracle&39;s architecture, performance monitoring, database security, user management, and backup and recovery techniques are covered. |
| Technical – Software | Oracle 10g Database Administration II 1Z0-043 | The Oracle Database 10g: Administration II study guide will prepare you for the test to be certified as an Oracle Certified Professional, Oracle Database 10g Administrator. This series will cover some of the more in-depth database administration topics, such as troubleshooting, problem recovery, and managing storage and memory. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Technical – Software | Oracle8 | This series introduces users to the Oracle 8 relational database management system. It examines its main components and installation, and discusses concepts related to database design, creation, and management, including creating, modifying, and managing tablespaces. Management of files and user accounts is also examined, along with table views and indexes. Advanced topics covered in this series include Oracle processes, job queues, and security monitoring. Data backup and recovery and database replication are also discussed in detail. |
| Technical – Software | Oracle9i Database Fundamentals 1Z0-031 | This series is designed to help users who have experience with relational databases, SQL, and networking prepare for the Oracle 9i 1Z0-031 exam. Users will be introduced to the major components of an Oracle server and the database structure, and will learn how to create and manage such components as databases, instances, tablespaces, tables, datafiles, storage units, undo data, tables, indexes, data integrity, users, profiles, privileges, and roles. |
| Technical – Software | Oracle9i Database Fundamentals II 1Z0-032 | This study guide will prepare you to take one of the two required Oracle9i tests to be certified as an Oracle Certified Professional, Oracle9i Database Administrator. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Technical – Software | Oracle9i Database Performance Tuning 1Z0-033 | This study guide will prepare you to take one of the two required Oracle9i tests to be certified as an Oracle Certified Professional, Oracle9i Database Administrator. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject yo’ll need to master. |
| Technical – Software | Oracle9i SQL 1Z0-007 | This series is designed to help those who have some experience with relational databases to prepare for the Oracle9i 1Z0-007 exam. |
| Technical – Software | Photoshop | This series is designed to introduce users to the functions of Photoshop. An overview of managing graphics files is provided, including navigating the Photoshop interface, opening, closing, and saving files, and changing image resolution and size. An explanation of different graphics formats is provided. Other topics covered in this series include the color, paint, pen, and brush tools, selecting, cropping, and retouching images, and using text, files, and actions. Advanced features covered include creating and manipulating layers, using plug-ins, and the Transform command. Image manipulation techniques are also discussed, including lighting, sharpening, blurring, and adjusting focus. |
| Technical – Software | Photoshop 7 | This series is designed for beginning and intermediate Photoshop users. This series teaches users about image editing, what&39;s new in version 7, the Photoshop interface, pixels, saving and printing, using the tools, making and modifying selections, layers, creating text effects, filters, color correction, and web graphics. |
| Technical – Software | Photoshop CS | This series provides learners with an overview of the most frequently used features of Photoshop CS. It teaches learners about navigation, selection, layers, layer styles, adjustment layers, layer masks, filters, color, as well as a variety of painting, drawing, and text tools. Learners will also become familiar with using Photoshop CS for image output and Web design. |
| Technical – Software | PowerBuilder 9 Advanced Development | This series describes the changes and additions learners will encounter when they move from earlier versions to PowerBuilder 9. It addresses the use of tools such as OrcaScript, InfoMaker, and DataWindows. |
| Technical – Software | Project Server 2003 | This series presents information on planning, installing and implementing Project Server 2003. Topics include outlining an implementation strategy, installing and configuring Project Server and peripheral software, managing users, groups, and projects, customizing PWA, creating projects, and working with project tasks and documents. |
| Technical – Software | QMF | This series describes how to use IBM&39;s Query Management Facility to retrieve data from relational databases. It identifies the parts of a database table, and explains how to use Prompted Query and its various dialog panels. Prompted Query and QBE are covered in further detail. The elements of QMF reports, including formatting techniques, are also covered. |
| Technical – Software | Rational Unified Process | The Rational Unified Process series is designed to provide learners with an introduction to the RUP software engineering process and framework. The series explains the software development principles behind the RUP and shows learners how to apply the RUP in their own organizations. |
| Technical – Software | RDBMS | This series provides an introduction to relational database management systems. The series covers basic types of databases, data integrity, the relational model, entity relationship modeling, ormalization, and performance measurement. |
| Technical – Software | REXX Programming | This series provides an introduction to REXX programming. It discusses variables, expressions, and operators used in REXX, and how to write instructions to and read information from the REXX terminal. Use of selection techniques and creating DO loops and stacks is also covered. Advanced topics covered in this series include conditional instructions, subroutines, REXX functions, and compound variables. |
| Technical – Software | RPG IV Programming | This series introduces the users to RPG IV, the popular AS/400 and iSeries programming language. The users will learn about the history of the language, RPG IV specifications, file access and manipulation. After completing the courses in this series, the users will be able to write RPG IV programs using structured design and modular programming concepts. |
| Technical – Software | SAP R/3 Release 4.6 | This series provides an overview of SAP R/3 Release 4.6. It examines the features of Release 4.6, using the interface, and working with the User Menu. Using the task screen is covered in detail, including how to use the tool bar and menu bar with tasks. Users are shown how to enter a basic task, how to search for and modify previously-entered tasks, and how to print tasks. Additional topics covered include methods for optimizing your installation of R/3 by adding shortcuts and favorites and configuring the GUI, using multiple sessions, and using R/3 help functions. The series also discusses how to create and use reports. |
| Technical – Software | SAS | This series introduces users to the SAS system, the basic data concepts and the structure of the SAS programming language. It discusses the basic statements used when coding SAS programs, using the SAS log to troubleshoot coding errors, and the different modes for executing SAS. The series also covers optional statements used to modify data, and statements and options available to program features in the DATA step. Creating specialized output and basic statistical procedures are also covered. Additional topics examined include using Display Manager to run SAS jobs interactively, SAS data libraries, using SQL in SAS, and combining and updating SAS data sets. |
| Technical – Software | SAS 8 | This series introduces users to the SAS 8 system, the basic data concepts and the structure of the SAS programming language. It discusses the basic statements used when coding SAS programs, using the SAS log to troubleshoot coding errors, and the different modes for executing SAS. The series also covers optional statements used to modify data, and statements and options available to program features in the DATA step. Creating specialized output and basic statistical procedures are also covered. Additional topics examined include using Display Manager to run SAS jobs interactively, SAS data libraries, using SQL in SAS, and combining and updating SAS data sets. |
| Technical – Software | Solaris 8 System Administrator 310-011 | This series provides comprehensive coverage of Solaris 8 system administration; it is designed to help users prepare for the Sun Certified System Administrator for Solaris 8 Operating Environment, Part I exam. It covers basic topics such as installation methods, the boot process, and system shut down. The OpenBoot environment and architecture are discussed, along with the use of user and group logon accounts, and software package administration. System security and protection of data is covered, including remote connection. An introduction to Solaris processes and their management is provided, and file systems, files, and directories are covered in detail. Additional topics covered in this series include disk configuration, backup and recovery, the viEditor, shell programming, and print administration. The series concludes with a practice exam that helps the user self-assess readiness for the certification exam. |
| Technical – Software | Solaris 9 System Administrator 310-014/310-015 | This series helps the learner prepare for the two exams required to obtain the Sun Certified System Administrator for Solaris 9 certification (310-014 and 310-015). After taking the series, learners will be able to perform essential system administration procedures and administer a networked server running on the Solaris operating system. |
| Technical – Software | SQL | This series provides an overview of SQL, including basic concepts and terms related to database and table design. The basic tasks of creating a new table in a database, using the INSERT statement, and managing and deleting SQL tables and table data are covered, as well as a comprehensive discussion of database objects, which includes creating, changing, and deleting table views, table spaces, storage groups, indexes, index spaces, and databases. An introduction to basic query techniques is provided, along with an overview of using SQL to join tables. |
| Technical – Software | SQL for the Mainframe Environment | SQL is the most widely-used database language. Acquiring a good working knowledge of SQL is an important skill for anyone who interacts with databases. Short, focused lessons start with simple data retrieval and progress to complex topics such as using joins, subqueries, stored procedures, and table constraints. |
| Technical – Software | SQL for the Windows Environment | SQL is the most widely-used database language. Acquiring a good working knowledge of SQL is an important skill for anyone who interacts with databases. Short, focused lessons start with simple data retrieval and progress to complex topics such as using joins, subqueries, stored procedures, and table constraints. |
| Technical – Software | SQL Server 6.5 | This series provides an overview of Microsoft SQL Server 6.5. The SQL Enterprise Manager and its use for creation and management of database objects is explained in detail. Instructions for installing SQL Server 6.5 and setting up physical and mirror devices is provided, along with instructions on implementing security, user administration, and configuring replication. Database administration is covered in detail, including creating and maintaining databases and database logs, and using OBCC for maintenance. Advanced topics covered include system management, remote and distributed management options, and performance tuning. |
| Technical – Software | SQL Server 7 Admin | This series is designed to help users understand a comprehensive array of topics, including planning a security strategy, SQL Server 7.0 system requirements, planning for system migration and replication, and server installation. System configuration, management of security, accounts, permissions, and the database, and backup and restores are also covered. Additional topics covered include the management of a variety of tasks, including replication, server jobs, events, alerts, linked servers, and remote servers; monitoring events, system optimization, and tuning resource usage. Server repair and troubleshooting strategies are also discussed. |
| Technical – Software | Sybase | This series is designed to introduce database administrators to using and managing Sybase System 11. It covers an overview of Sybase SQL Server, the client/server system model, and the tools and components of Sybase System 11. It discusses using SQL Server to create, manage, and access database information, and the tasks and commands of a system administrator. Additional topics covered in this series include management of user accounts and groups, granting and revoking permissions, basic T-SQL programming commands and functions, and using T-SQL commands to create database queries, manipulate data, join queries, create subqueries, and insert and modify data. |
| Technical – Software | TCP/IP | This series introduces TCP/IP concepts and is designed to help users prepare for the MCSE Exam 70-059. An overview of using TCP/IP with several different operating systems is provided, including a discussion of the OSI reference model, networking, and TCP/IP models. A detailed explanation of the TCP/IP Application layer and how data is processed is also provided, including discussion of data delivery and routing. The installation, configuration, and management of Microsoft TCP/IP, IIS, and other network services is explored, along with printing services and DHCP. NetBIOS name resolution methods are examined, as well as the DNS Server. Advanced topics covered in this series include managing DNS and TCP/IP, file transfer, interactive and printing utilities, Network Monitor, SNMP, Performance Monitor, RAS hardware, PPTP, and various troubleshooting strategies. |
| Technical – Software | TSO/E | This series presents general concepts and specific techniques for designing, writing, and testing CLISTS in TSO/E, including TSO commands, program execution, datasets, and customization of procedures. Advanced features of TSO/E are also covered, including using the control variables and built-in functions of CLISTS. |
| Technical – Software | UML 2.0 | The UML 2.0 series is designed to provide learners with an introduction to the Unified Modeling Language. This series teaches learners how to illustrate object-oriented systems by using various types of UML diagrams, such as class diagrams, sequence diagrams, state machine diagrams, and activity diagrams. |
| Technical – Software | Visual Basic 2005 | This series introduces learners to the Microsoft .NET programming environment and teaches how to develop productive, useful applications with the new Visual Basic 2005 programming language, leveraging your existing knowledge of Visual Basic and applying that knowledge to the .NET environment. |
| Technical – Software | Visual Basic 6 | This series provides an in-depth look at Visual Basic 6.0. Introductory topics covered include the Visual Basic programming process, development environment, and program structure, and creating controls and setting properties. Creating controls and coding are covered in detail, including a discussion of datatypes, literals, variables, and storing and calculating data. Coding tools and other supplied tools such as subroutines, arguments, and various functions are explored, and manipulation of data files and printing from an application is discussed. Advanced topics covered in this series including tuning your program with additional Visual Basic tools, and preparing a Visual Basic program for distribution. |
| Technical – Software | Visual Studio .NET Advanced Topics | This series shows developers how to create more powerful applications using Microsoft Visual Studio.NET. The series focuses heavily on creating and deploying Web-based applications. Users explore ASP.NET Web server controls in greater detail, and also learn how to implement data binding to pull data into a Web page from external data sources. Users will also learn how Visual Studio.NET facilitates XML development, and how to use Visual Studio to build and configure an XML-based Web application or a Web service client. Additionally, users will learn about what happens after the code is written – debugging, deployment, and security for Web based applications, as well as the process for upgrading existing ASP-based Web sites to ASP.NET. This series uses the Enterprise Architect edition of Visual Studio 2002. |
| Technical – Software | Visual Studio .NET and ASP.NET | This series introduces students to the ASP.NET platform, and gets students started using ASP.NET features such as server controls, validation controls and composite controls in their Visual Studio .NET projects. This series uses the Enterprise Architect edition of Visual Studio 2002. |
| Technical – Software | Visual Studio .NET Overview | This series gives students a thorough overview of the .NET initiative and prepares them to begin developing applications using Visual Studio .NET. This series uses the Enterprise Architect edition of Visual Studio 2002. |
| Technical – Software | Visual Studio .NET Programming with Visual C# | This series provides students with a basic understanding of the Visual C# programming language, and teaches them how to use Visual Studio .NET to develop Windows applications and services using Visual C#. This series uses the Enterprise Architect edition of Visual Studio 2002. |
| Technical – Software | VSAM | This series provides an overview of the fundamentals of VSAM. The internal structure and processing of VSAM data sets is covered, including basic terminology, data set structure, data CI internal structure, and KSDS internal structure. Advanced features are also discussed, including KSDS updates and insertion techniques, updates with CI/CA splits, VSAM alternate indexes, key compression, and index processing and access. |
| Technical – Software | Windows 2000 Basics – Client | This series introduces you to the new features of Windows 2000 Professional that enhance reliability, manageability, and mobility. |
| Technical – Software | Windows 2000 Basics – Server | This series introduces the features of Windows 2000 Server that enhance reliability, manageability, and Internet capabilities. |
| Technical – Software | Windows 2000 Security Design 70-220 | This series provides a detailed look at network security, and is intended as preparation for the MCSE 70-220 Exam: Designing Security for a Microsoft Windows 2000 Network. Topics include analyzing business and technical requirements, planning a strategy, and designing and implementing security using the templates, objects, and services provided in Windows 2000. Students taking this course should be advanced Windows administrators, with MCSE certifications 70-210, 70-215, 70-216, and 70-217 or equivalent experience. |
| Technical – Software | Windows 2000 Server 70-215 | Windows 2000 Server is the server version of the Windows 2000 family of products. There are many differences between this version of Windows and older versions, including the addition of Active Directory, which drastically changes how the operating system stores and retrieves data. The goal of this series is to prepare student for the MCSE 70-215 exam. Courses in this series show users how to perform installations and upgrades, add and configure hardware, configure network services, recover from disaster, configure disks, and work with security features. |
| Technical – Software | Windows Server 2003 | This series shows users how to install and configure Windows Server 2003 software, as well as how to install and configure Active Directory. The series covers how to install and manage print services, how to handle TCP/IP addresses, and how to set up and manage directory services, domains, and trust relationships in a Windows 2003-based environment. It discusses how to manage users and groups, including details on profiles, policies, and groups, and covers how Windows 2003 controls access to NTFS files and directories, and how to manage shares. The series concludes by covering strategies for backing up and restoring a Windows Server 2003 machine and discussing security strategies for Windows Server 2003. |
| Technical – Software | Windows Vista Upgrade | This series teaches you about the new Vista interface, features, and applications. You will also gain an understanding of important topics to consider when deploying the new software. |
| Technical – Software | XEDIT | This series provides an introduction to XEDIT and its functions. It explains basic XEDIT concepts, CMS files and naming conventions, XEDIT messages, and XEDIT commands and function keys. Advanced functions covered in this series include file protection, power typing mode, creating a ring of files, editing files simultaneously, and creating a profile xedit file. |
| Technical – Web Development | AJAX | Asynchronous JavaScript and XML is one of the most popular current programming techniques used in web application development. Use this series to learn how to build interactive, exciting, fast apps for your web site programming. |
| Technical – Web Development | CGI/Perl | This series is designed for users who want to create interactive Web pages using CGI and Perl. It covers creating and working with forms, building programs using HTTP headers and SSI, and developing Web applications and utilities. It also discusses how to write data between Web pages and databases, and using SQL with relational databases. |
| Technical – Web Development | ColdFusion MX | This series teaches users how to install and set up a ColdFusion development environment, including connecting to a database, and also teaches how to build ColdFusion applications that integrate such features as e-mail, FTP, Flash, Java, and XML. |
| Technical – Web Development | Dreamweaver 8 | Dreamweaver is a popular and powerful tool to build rich, professional Web sites and Web applications. These courses introduce the new features found in Dreamweaver 8. |
| Technical – Web Development | Dreamweaver CS4 | Adobe Dreamweaver CS4 lets coding and design professionals create and edit Web content in a visual layout or a coding environment. With Dreamweaver CS4, you can produce exciting, dynamic Web site designs that employ the most modern layouts and features to attract and keep Web users. |
| Technical – Web Development | Dreamweaver MX | This series presents instruction on designing for the Web using Macromedia Dreamweaver MX. Topics include an introduction to the new interface and the basic concepts of Web design, in addition to procedures for setting up the site, managing the site and a development team, creating pages, inserting basic text, links, and images, and finding or creating Web-optimized images. The latter part of the series covers advanced topics such as tables and frames, stylesheets, DHTML, data and interactivity, and other complex designs. The content is geared toward basic computer users who are new to Web design, but is also useful for professional Web designers who wish to learn about the new features of Dreamweaver MX. |
| Technical – Web Development | Dreamweaver MX 2004 | This series presents information on designing Web sites using Macromedia Dreamweaver MX 2004. Topics include an introduction to the interface and the basic concepts of Web design, in addition to procedures for setting up the site, managing the site, creating pages, and inserting basic text, links, and images. The latter part of the series covers advanced topics such as tables and frames, DHTML, behaviors, and forms. Finally the series explains how to upload projects and work with templates. |
| Technical – Web Development | Dynamic HTML | This series is intended for Web page developers who want to implement Dynamic HTML in their Web site design. It examines the basic concepts of DHTML and the use of Cascading Style Sheets, implementing JavaScript with DHTML, and the DHTML object model. Other topics covered include objects, events and event handling, style sheets and content formatting, and binding data from other sources to Web pages. |
| Technical – Web Development | Flash 8 | Flash is the standard tool for delivering interactivity and animation on Web sites. This series walks you through the new and improved features found in Flash 8. |
| Technical – Web Development | Flash CS4 | Adobe Flash CS4 Professional is the leading software application for creating and delivering interaction. The advanced authoring environment of Flash CS4 provides a faster approach to animation. Flash CS4 lets you develop rich, stimulating, and informative content for digital, Web, and mobile platforms. |
| Technical – Web Development | Flash MX | This series provides a practical guide for using Macromedia Flash MX to create animations and interactive Web sites. The Flash MX series presents information for intermediate to advanced media designers and developers who want to learn the latest techniques for animating graphics and enhancing visual media with sound and music. Topics covered include: Drawing tools, design concepts, animation techniques, text and forms in animation, compound objects, scenes, timelines, layers, filters, and masks. One full course in this series is devoted to the incorporation of sound and music into Flash movies. Each topic covered includes tips and techniques for maximizing the effectiveness of Flash MX when viewed on the Web. |
| Technical – Web Development | Flash MX 2004 | Flash MX 2004 teaches learners how to create animated web graphics and movies from scratch. Learners will be able to apply their knowledge to the creation of both dynamic and interactive Web graphics and applications. |
| Technical – Web Development | Flash MX 2004 ActionScript 2.0 | The Flash MX 2004 ActionScript 2.0 series is designed to help learners who are familiar with previous versions of ActionScript to learn more about the benefits of object-oriented programming and using ActionScript 2.0. |
| Technical – Web Development | Flash MX ActionScript | This series introduces the student to the ActionScript programming language and its capabilities, covering basic programming concepts such as objects, actions, arrays, and variables. |
| Technical – Web Development | FrontPage 2000 | This series provides an overview of using Microsoft FrontPage 2000 to create Web sites and pages. It discusses navigation, page and site creation, and publishing to the Web. It also examines working with images, formatting text, using tables and lists, and creating hypertext links to other pages and sites. Additional topics include creating image maps, adding backgrounds, colors, and lines, creating hover buttons, hit counters, and text marquees, and building forms in Web pages. |
| Technical – Web Development | GUI Design | This series introduces users to the primary concepts and tasks involved in graphical user interface (GUI) design. It identifies the characteristics of an effective GUI, describes usability factors, and examines the design principles of consistency, user feedback, information filtering, and the conceptual model. It also discusses in detail the effective use of color and typography, icons and pointers, window layouts, and screen controls. The series concludes with a discussion of effective interface design, including the principles of organization, efficiency, and communication. |
| Technical – Web Development | Java 1.2 | This series provides instruction in the basics of the Java 1.2 programming language. An explanation of how Java programs work and creating a basic program is provided. Programming topics covered include using variables and strings, conditional tests, and loops. Advanced topics covered include arrays, objects, methods, inheritance, use of graphics and animation, and building a user interface. An explanation of Java applets and how to create, manage, and use them is covered. The series concludes with the opportunity to apply the skills learned in a sample application. |
| Technical – Web Development | Java 2 5.0 Programming | This series introduces the learner to the fundamentals of Java programming. It starts with the basics, such as how to compile and run a Java program; discusses Java language keywords; and concludes with advanced features such as multithreaded programming, generics, and applets. |
| Technical – Web Development | Java 2 Enterprise Design | This series provides a comprehensive and practical guide for designing enterprise systems with the Java 2 Platform, Enterprise Edition (JEE). Enterprise systems encompass those distributed, scalable, multi-user, and business-critical systems that are related to enhancing the productivity of a corporate or organizational enterprise via information technology. High-level topics include enterprise software development and the JEE model, data enabling and JDBC, enterprise communication and services, systems assurance, Web enabling, and application enabling. The target audience includes software developers, designers, and architects with a background in object-oriented programming and Java. |
| Technical – Web Development | Java Web Services | The Java Web Services series teaches how to create interactive Web-based services using Java. It also describes the creation of dynamic and interactive Web-based services. |
| Technical – Web Development | JavaScript | This series provides an overview of the ways JavaScript can be used for adding interactivity to Web content. In addition, frames, cookies, objects, text strings, and a brief history are explained. |
| Technical – Web Development | Paint Shop Pro 5 | This series provides an introduction to using Paint Shop Pro 5 to create graphics. It describes how to create, open, and save files, and how to perform basic manipulations such as cropping, resizing, changing colors, and rotating images. Advanced topics presented include using the Image Browser, adjusting an image&39;s brightness, contrast, hue, saturation, and lightness, working with layers, text, and drop shadows, and printing images. |
| Technical – Web Development | Photoshop CS4 | Adobe Photoshop CS4 is the leading digital image editing software. The Photoshop CS4 interface lets you work intuitively to design and manipulate images for print layouts, web publishing, multimedia, video, and photography. Photoshop CS4 is the perfect tool for establishing a workflow that can help you express creativity in visual form. |
| Technical – Web Development | PHP and MySQL | This series teaches learners to create dynamic Web sites. Learners will be able to apply their knowledge to the creation of dynamic Web applications such as content management, user registration, and e-commerce. |
| Technical – Web Development | Visual C# | The Visual C# 2005 series covers how to develop command line and graphical applications using the Visual C# 2005 programming language and the Visual Studio integrated development environment (IDE). |
| Technical – Web Development | Visual InterDev 6 | This series is designed to introduce users to the Visual InterDev web-based application development environment. The basics of Visual InterDev are discussed, including views and controls, database interaction, and client and server directory structures. Implementation of HTML elements is discussed in detail, including using dynamic HTML and scripting to add interactive content. This series also covers how to use Java, ActiveX, and database connections within a Web site, using Query Designer to retrieve and update data, and using active server objects, design-time controls, scriptlets, and the document object model. The series provides information on testing a debugging a Visual InterDev program, site management strategies, and effective site layout and design. |
| Technical – Web Development | Web Design & Graphics | This series presents concepts for designing and building Web sites. It covers how to plan the structure of a Web site, maintaining the Web site files, and considering the affect that various browsers, monitors, and systems can have on the display of a site. Strategies for making a site download quickly and display well across all browsers and systems are presented, along with creating color schemes, backgrounds, GIF transparencies, and image maps. Additional topics covered in this series include the use of HTML and graphics for formatting and layout, and other useful tools such as frames, animated GIFs, dynamic HTML, JavaScript, QuickTime, Flash, and Shockwave. |
| Technical – Web Development | Web Publishing and Design with HTML 4.01 and XHTML | The Web Publishing and Design with HTML 4.01 and XHTML series teaches you how to make Web sites using HTML 4.01, XHTML, and cascading style sheets. It also provides tips and guidelines to help you design and create effective Web sites, as well as organize their content. |
| Technical – Web Development | WebSphere 7.0 with Rational Application Developer | The WebSphere Rational Application Developer (WRAD) series teaches learners how to use the integrated development environment (IDE) provided by WRAD to create and deploy Java 2 Enterprise Edition (J2EE) applications. Learners will use their knowledge to develop and deploy J2EE applications that utilize database connectivity, graphical user interface (GUI), Extensible Markup Language (XML) and Universal Modeling Language (UML) technologies, as well as Java technologies such as Java Server Page (JSP), Struts, Java Server Faces (JSF), Servlets and Enterprise Java Beans. |
| Technical – Web Development | WebSphere Studio Application Developer 5.0 & J2EE | The WebSphere Studio Application Developer and J2EE series is designed to introduce learners to Web based application development using IBM&39;s WebSphere Studio Application Developer and related J2EE technologies. This series provides a general overview of software development, J2EE, and the WebSphere product line. This series also teaches learners how to design and develop user interfaces with both HTTP and XML/XSL, servlets, and JavaServer Pages (JSPs) for Web-based deployment. Finally, this series teaches learners about the Struts framework, layered architecture design principles, and both functional and user testing. |
| Technical – Web Development | XML | This series provides an introduction to the Extensible Markup Language (XML) and its general format. It introduces the fundamentals of XML, including how to read a basic XML document, the XML document structure, and viewing XML source documents. It shows how to build an XML data document, including creating elements and element modes, naming XML objects, and creating declarations and well-formed documents. Building DTDs is explained in detail, along with creating and managing internal, external, and parameter entities. Additional topics covered in this series include a detailed discussion of the Document Object Model, Cascading Style Sheets (CSS), and XSL Style Language. |
| Certification – Microsoft | Exchange 2000 Administration MCSE 70-224 | This series is designed to aid users in their preparation for the MCSE 70-224 examination. It covers topics relevant to the administration of Microsoft Exchange 2000. It examines how to install and integrate Exchange 2000, create and manage recipient objects, groups, and connectors, and how to display instant messaging and administer chat services. Other topics discussed include Exchange 2000 protocols, virtual servers, connectivity issues, and creating and administering public folders. Security and performance issues are discussed in-depth, including certificates, keys, performance and other monitors, diagnostics logging, and data backup strategies. |
| Certification – Microsoft | Microsoft .NET 2.0 App Development MCTS 70-536 | The Microsoft .NET Framework 2.0″”Application Development Foundation test is a required exam for the three Microsoft Certified Technology Specialist (MCTS) .NET Framework 2.0 certifications. This study guide will prepare you to demonstrate your ability to build applications in .NET 2.0 through the use of Visual Basic code examples. You’ll then take the test 70-528, 70-526, or 70″“529 to complete your certification as a Web, Windows, or Distributed Applications (respectively) specialist. |
| Certification – Microsoft | Microsoft .NET 2.0 Distributed Apps MCTS 70-529 | The Microsoft .NET Framework 2.0 – Distributed Application Development test is the second required exam to become a Microsoft Certified Technology Specialist (MCTS) in .NET Framework 2.0 Distributed Applications. This study guide will prepare you to demonstrate your skills in building web services and distributed applications in Visual Studio 2005 and .NET technologies using Visual Basic code examples. Practice exams are also included, for both Visual Basic and C#, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Microsoft | Microsoft .NET 2.0 Web Development MCTS 70-528 | This series will prepare you for the MCTS 70-528 exam, which is the second required exam for the MCTS Microsoft Certified Technology Specialist: .NET Framework 2.0 Web Applications certification. This study guide will prepare you to demonstrate your ability to create Web applications in the .NET environment through the use of Visual Basic code examples. Practice exams are also included, for both Visual Basic and C#, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Microsoft | Microsoft .NET 2.0 Windows Development MCTS 70-526 | This study guide will prepare you for the MCTS 70-526 exam, which is the second required exam for the MCTS Microsoft Certified Technology Specialist: .NET Framework 2.0 Windows Applications certification. This study guide will prepare you to demonstrate your skills in building Windows applications in the .NET environment using Visual Basic code examples. Practice exams are also included, for both Visual Basic and C#, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Microsoft | Microsoft .NET 3.5 ASP.NET Apps MCPD 70-564 | Prepare for the Pro: Designing and Developing ASP.NET Applications Using the Microsoft .NET Framework 3.5 exam and learn everything you need to pass it on your first try! The exam, which counts as credit toward the MCPD: ASP.NET Developer 3.5 certification, assesses your skills in applying security principles, accessing data and services, leveraging and extending ASP.NET architecture, and designing the presentation and layout of an application. This study guide series prepares you to develop applications using ASP.NET in an environment that uses the .NET Framework 3.5 and Visual Studio 2008. Practice exams are part of the series, containing questions using the same format as the exam and including in-depth instructional feedback. |
| Certification – Microsoft | Microsoft .NET 3.5 ASP.NET Apps MCTS 70-562 | Prepare for the MCTS: Microsoft.NET Framework 3.5, ASP.NET Application Development certification exam and learn everything you need to pass it on your first try! The exam, which counts as credit toward several other Microsoft certifications, assesses your skills in consuming and creating server controls, working with data and services, and programming, troubleshooting, and debugging Web applications. This study guide series prepares you to develop applications using ASP.NET in an environment that uses the .NET Framework 3.5 and Visual Studio 2008. Practice exams are part of the series, containing questions using the same format as the exam and including in-depth instructional feedback. |
| Certification – Microsoft | Microsoft .NET 3.5 Enterprise Apps MCPD 70-565 | Prepare for the Pro: Designing and Developing Enterprise Applications Using the Microsoft .NET Framework 3.5 certification exam and prove your skills using Visual Studio 2008 and the .NET Framework 3.5. You will prepare for the exam by learning how to efficiently follow an application through all of its stages. Planning and designing applications, application frameworks, and components will be covered. You will also learn how to stabilize and test an application and how to migrate, deploy, and maintain the application once it is in use. Practice exams are part of the series, containing questions using the same format as the exam and including in-depth instructional feedback. |
| Certification – Microsoft | Microsoft .NET 3.5 Forms Development MCTS 70-505 | Prepare for the TS: Microsoft .Net Framework 3.5 Windows Forms Application Development exam, which counts as credit toward the MCTS: .Net Framework 3.5, Windows Forms Applications certification, assesses your skills using Microsoft Visual Studio .Net 2008 and the Microsoft .Net Framework 3.5 to build Windows-based applications in a development environment. This study guide series prepares you to create and deploy GUI applications and data-driven user interfaces in the context of the .NET Framework 3.5 solution stack. Practice exams are part of the series, containing questions using the same format as the exam and including in-depth instructional feedback. |
| Certification – Microsoft | Microsoft .NET 3.5 Windows Apps MCPD 70-563 | Prepare for the Pro: Designing and Developing Windows Applications Using the Microsoft.NET Framework 3.5 exam and learn everything you need to pass it on your first try! Prepare The exam, which counts as credit toward the MCPD: Windows Developer 3.5 certification, assesses your skills in planning user interaction and presentation strategy, planning data management, designing the application architecture, and designing security implementation. This study guide series prepares you to develop applications using ASP.NET in an environment that uses the .NET Framework 3.5 and Visual Studio 2008. Practice exams are part of the series, containing questions using the same format as the exam and including in-depth instructional feedback. |
| Certification – Microsoft | Microsoft .NET Applications MCSD/MCAD/MCDBA 70-316 | This series provides the learner with an overview of the .NET framework with Visual C# .NET and Visual Studio .NET. It also covers how to use the framework to build applications with forms, components, assemblies, and Web Services. In addition to covering these foundational elements, the series of courses also includes information on data access, manipulation, and binding, along with user assistance and accessibility to complete a .NET application. The final steps of the development process, testing and deployment, are covered, including tracing, debugging code, Setup project, installation of components, and security measures. |
| Certification – Microsoft | Microsoft .NET Architectures MCP/MCSD 70-300 | This series helps a learner prepare for the MCP/MCSD 70-300 exam by covering how to break down a case study to expose pertinent facts, create meaningful requirements and specifications for a solution, and develop a .NET solution architecture that is secure and stable. It teaches the development of a solid database model, including normalization, relationships, and Object Role Modeling (ORM). It also covers the tradeoffs between a Windows application, a Web application, and a Web Service-based application. |
| Certification – Microsoft | Microsoft Exchange Server 2003 MCSA/MCSE 70-284 | This series helps a learner prepare for the MCSA/MCSE 70-284 exam by covering installation, configuration, and troubleshooting techniques for Exchange Server 2003. The series covers, among other topics, managing, monitoring and troubleshooting Exchange computers and organization, as well as managing address lists, security, and the technologies that support Exchange Server 2003. |
| Certification – Microsoft | Microsoft Exchange Server 2007 MCTS 70-236 | This series will prepare you for the TS: Exchange Server 2007 Configuring exam. This exam is the only requirement to apply for the MCTS: Microsoft Exchange Server 2007 ““ Configuration certification. This series will cover installing, managing, monitoring, and troubleshooting Exchange Server 2007. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Microsoft | Microsoft Office Project 2007 MCTS 70-632 | This series will prepare you for the MCTS: Microsoft Office Project 2007, Managing Projects exam. This exam is the only requirement to apply for the Technology Specialist: Managing Projects with Microsoft Office Project 2007 certification and will give you credit toward a Microsoft Certified IT Professional: Enterprise Project Management with Microsoft Office Project Server 2007 certification. This study guide will prepare you to create, manage, and report on projects. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Microsoft | Microsoft SharePoint Server 2007 MCTS 70-542 | This series will prepare you for the MCTS 70-542: Microsoft Office SharePoint Server 2007 ““ Application Development exam. This exam is the only requirement to apply for the Technology Specialist: Microsoft Office SharePoint Server 2007, Application Development certification. This study guide will prepare you build SharePoint Server applications, with a focus on managing business intelligence data. |
| Certification – Microsoft | Microsoft SharePoint Server 2007 MCTS 70-630 | This series will prepare you for the TS: Microsoft Office SharePoint Server 2007, Configuring exam. This exam is the only requirement to apply for the Microsoft Certified Technology Specialist: SharePoint Server 2007, Configuring certification. This study guide will cover configuring all aspects of SharePoint Server 2007, including Portal, search, content management, and business intelligence. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Microsoft | Microsoft SQL Server 2005 Admin MCITP 70-444 | This series provides you with a study guide to prepare to become certified as a Microsoft Certified IT Professional: Database Administrator. PRO: Optimizing and Maintaining a Database Administration Solution by Using Microsoft SQL Server 2005 (70-444), will cover your ability to maintain everyday operations of enterprise Microsoft SQL Server 2005 databases. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Microsoft | Microsoft SQL Server 2005 Data Access MCITP 70-442 | This series provides you with a study guide to prepare to become certified as a Microsoft Certified IT Professional: Database Developer. PRO: Designing and Optimizing Data Access by Using Microsoft SQL Server 2005 (70-442), will cover your ability to build efficient, effective enterprise Microsoft SQL Server 2005 database solutions. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Microsoft | Microsoft SQL Server 2005 Design MCITP 70-443 | This series provides you with a study guide to prepare to become certified as a Microsoft Certified IT Professional: Database Administrator. PRO: Designing a Database Server Infrastructure by Using Microsoft SQL Server 2005 (70-443), will cover your ability to maintain everyday operations of enterprise Microsoft SQL Server 2005 databases. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Microsoft | Microsoft SQL Server 2005 Solutions MCITP 70-441 | This series provides you with a study guide to prepare to become certified as a Microsoft Certified IT Professional: Database Developer. PRO: Designing Database Solutions by Using Microsoft SQL Server 2005 (70-441), will cover your ability to build efficient, effective enterprise Microsoft SQL Server 2005 database solutions. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Microsoft | Microsoft SQL Server 2005 Upgrade MCITP 70-447 | This series provides extensive practice for the Microsoft SQL Server 2005 Upgrade MCITP 70-447 exam. Questions are presented in the same style and cover the same topics as the actual exam. Students will test their knowledge, then receive comprehensive information about the question topic and the possible answers that were presented. |
| Certification – Microsoft | Microsoft SQL Server 2008 Maintenance MCTS 70-432 | This series will prepare you for the TS: Microsoft SQL Server 2008, Implementation and Maintenance exam. This exam is the only requirement to apply for the Microsoft Certified Technology Specialist (MCTS): Microsoft SQL Server 2008, Implementation and Maintenance certification. This series will cover all aspects of running SQL Server 2008, including installing, maintaining, managing security, monitoring, troubleshooting, and optimizing performance. Practice exams will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Microsoft | Server 2003 Security Admin MCSA/MCSE 70-299 | This series prepares learners for the MCSA/MCSE 70-299 exam. It covers implementing, managing, and troubleshooting Windows Server 2003 security policies, remote access, PKI, IPSec, and wireless networks. |
| Certification – Microsoft | SQL Server 2000 Admin MCDBA MCSA MCSE 70-228 | The SQL Server 2000 Admin MCDBA MCSA MCSE 70-228 series is designed to help learners prepare to take and pass Microsoft&39;s exam number 70-228: Installing, Configuring, and Administering Microsoft SQL Server 2000 Enterprise Edition. This series teaches learners how to install SQL Server 2000 and configure advanced options. The series also teaches learners how to manage databases and objects, create a disaster recovery plan, troubleshoot data integrity issues, extract and secure data, automate tasks, and optimize performance. |
| Certification – Microsoft | SQL Server 2000 Database Design MCSE 70-229 | This series of courses serves as preparation for Microsoft Exam 70-229: “Designing and Implementing Databases with Microsoft SQL Server 2000 Enterprise Edition,” which is one of several electives for the MCSE certification track, and a core requirement for MCDBA certification. Topics covered include developing a logical data model, implementing the database and objects, retrieving and modifying data using Transact-SQL and XML, using indexes and views, programming business logic (stored procedures, functions, views, triggers), tuning and optimizing data access, and designing a database security plan. This series is tightly focused on exam preparation and review, not on providing general knowledge. Some background knowledge and hands-on experience with enterprise systems and relational databases is assumed. |
| Certification – Microsoft | SQL Server 2005 MCTS 70-431 | This series explains how to install, configure, and use SQL Server 2005. |
| Certification – Microsoft | Visual Basic .NET for Web MCSD/MCAD 70-305 | This series explains how to develop and implement Web-based applications with Web forms, ASP.NET, and the Microsoft .NET Framework. Specific topics presented are web forms, controls, user interface navigation, data binding and manipulation, error handling, components, assemblies, web services, globalization, legacy code, as well as deploying and maintaining web applications. |
| Certification – Microsoft | Visual Basic .NET for XML Web MCSD/MCAD 70-310 | This series explains how to use Visual Basic .NET to create Web-based applications that manipulate XML data. Courses in this series cover accessing and manipulate data, creating distributed applications and services, as well as testing, debugging, and deploying the completed application. |
| Certification – Microsoft | Visual Basic .NET Windows Apps MCSD/MCAD 70-306 | This series, in an effort to help a learner prepare for the MCSD/MCAD 70-306 exam, covers creating forms, handling exceptions, developing .NET components and assemblies, and consuming and manipulating data. It also covers using web services, managing globalization, working with legacy code, implementing user assistance and accessibility, and working with components and controls. The series also details topics such as application testing, debugging, deployment, maintenance, support, and configuration. |
| Certification – Microsoft | Visual C# Web Applications MCAD 70-315 | This series is designed for anyone who&39;s preparing for the MCAD 70-315 exam or who simply wants an introduction to designing Web applications with Visual C# .NET. This series teaches users how to use Visual C# .NET to develop, test, deploy, and configure ASP.NET applications that run on the Internet. |
| Certification – Microsoft | Visual C# XML MCAD 70-320 | This series prepares users for the MCAD-320 exam. The series is designed to cover all the objectives that Microsoft has created for this exam. The user will be presented with skills need to develop and implement middle-tier components, server components, and XML Web services by using Visual Studio .NET, Microsoft .NET Framework, and the Visual C# .NET programming language. The series helps the user develop the specific core competencies to design and develop distributed applications. |
| Certification – Microsoft | Windows 2000 Active Directory MCSE 70-217 | Microsoft&39;s Active Directory is a new approach in administering users, computers, applications, and resources by treating them as objects in a large network environment. Active Directory is responsible for storing, managing, and replicating information about network objects. This series demonstrates how the Active Directory can be implemented, integrated with existing network technology, and used for efficient administration. The goal of this series is to prepare the student for the MCSE 70-217 exam. |
| Certification – Microsoft | Windows 2000 Directory Design MCSE 70-219 | This series prepares students for the MCSE 70-219 exam. Users review how to plan for the implementation of Windows 2000 and Active Directory, focusing on matching business requirements with Windows 2000 features. Some of the features examined include security, DNS, group policies, and workstation management. Users also learn to design the Active Directory&39;s domains, Organizational Units, sites, and service locations. |
| Certification – Microsoft | Windows 2000 Network Administration MCSE 70-216 | The goal of this series is to prepare students for the MCSE 70-216 certification exam (Windows 2000 Network Administration Design). Courses in this series are primarily theoretical in nature. Topics include working with DNS and DHCP; modifying and designing remote access; understanding, configuring, and management of Network Protocols and IPSec; effective use of WINS and NAT; understanding IP Routing, the use of RIP, OSPF, and Demand-Dial Routing; and understanding Certificate Services. |
| Certification – Microsoft | Windows 2000 Network Design MCSE 70-221 | This series is designed to help users prepare for the MCSE Exam 70-221 for Windows 2000 certification. Strategies for analyzing business needs such as the company model, geographic scope, organizational structure, company strategies, and IT structure; and technical needs such as the technical environment, infrastructure design, network requirements, and disaster recovery, are covered in depth. Detailed discussion is provided on network design with respect to topologies and protocols, DHCP and name resolution services, and multiprotocol networks. Design techniques for the Internet and WANs are also presented. Also discussed is how to design a strategy for monitoring and managing Windows 2000 network services. |
| Certification – Microsoft | Windows 2000 Network Management MCSA 70-218 | This series teaches the information that is required to meet the objectives in Microsoft&39;s exam 70-218: Managing a Microsoft Windows 2000 Network Environment. This exam is one of the core tests that are required to gain a Microsoft Certified Systems Administrator (MCSA) certification. Users will learn network administration skills including how to configure and troubleshoot client computers, network printing, Active Directory, file sharing, Internet connection and services, remote access, and network security. |
| Certification – Microsoft | Windows 2000 Professional MCSE 70-210 | This series provides comprehensive discussion of topics related to the Windows 2000 Professional operating system. It is designed to help users prepare for the MCSE Exam 70-210. Topics covered include installation, including remote installations and upgrades, administering resources and shared resources, managing disks and hardware, and monitoring and optimizing your Windows 2000 Professional system. Also covered are desktop configuration, networking, using TCP/IP, managing users and groups, and system security. |
| Certification – Microsoft | Windows 7 Configuration MCTS 70-680 | Prepare for certification in Windows 7 Configuration and learn everything you need to pass the exam on your first try! This study guide series will help you assess your skills and maximize your performance on the 70-680 exam in the following areas: Installation, deployment, and upgrading to Windows 7. Also covered is the configuration of pre-installation and post-installation system settings, Windows security features, network connectivity, applications included with Windows 7, and mobile computing. Practice exams are part of the series, containing questions using the same format as the exam and including in-depth instructional feedback. |
| Certification – Microsoft | Windows Server 2003 Active Directory MCSE 70-294 | Microsoft&39;s Active Directory is the foundation of an enterprise-level Windows network, and Windows Server 2003 includes a number of improvements and enhancements to its directory services that will make a network administrator&39;s job easier. This series will teach learners the basics of how directory services work and the role they play in the network, and specifically how the directory services concept is implemented in Microsoft&39;s Active Directory. The goal of this series is to prepare the learner for the MCSE 70-294 exam. |
| Certification – Microsoft | Windows Server 2003 Administration MCSE 70-290 | The Windows Server 2003 Administration MCSA/MCSE 70-290 series is designed to help learners prepare for Microsoft exam number 70-290: Managing and Maintaining a Windows Server 2003 Environment. This series explains how to license, install, and configure Windows Server 2003. Learners are taught how to manage disks and server hardware, how to configure and control resource access, and how to manage Terminal Services and Web services. In addition, the series of courses covers how to use server management tools and how to monitor performance and security. Finally, learners are taught how to create and implement a disaster recovery plan. Courses in this series introduce learners to graphical tools and command-line utilities for managing users, groups, workstations, and server hardware. |
| Certification – Microsoft | Windows Server 2003 Infrastructure MCSE 70-297 | This series is designed to help learners prepare for the qualifying exam for the Microsoft Certified Systems Engineer (MCSE) and the Microsoft Certified Professional (MCP) certifications. This series covers topics on creating the conceptual design by gathering and analyzing business and technical requirements, creating the logical design for an active directory infrastructure, creating the logical design for a network services infrastructure, and creating the physical design for an active directory and network infrastructure. |
| Certification – Microsoft | Windows Server 2003 Network Management MCSE 70-291 | The Windows Server 2003 Network Management MCSA/MCSE 70-291 series is designed to help learners prepare for Microsoft exam number 70-291: Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure. This series covers topics such as networking models, IP addressing and routing, classless subnet masking and client address configuration, and Dynamic Host Configuration Protocol (DHCP). In addition, the informative courses detail Windows Internet Name Server (WINS), Domain Naming System (DNS), Routing and Remote Access Service (RRAS), and Virtual Private Networking (VPN) Services. Finally, learners are taught to understand security templates and software updates, monitoring and troubleshooting network activity, and LAN routing. |
| Certification – Microsoft | Windows Server 2003 Network Planning MCSE 70-293 | This series is designed to help learners prepare for and pass Microsoft&39;s exam number 70-293: Planning and Maintaining a Windows Server 2003 Network Infrastructure. The series teaches learners how to plan and implement server roles, server security, network infrastructure, routing, remote access, server availability, network security and security infrastructure. The series also teaches learners how to maintain the network infrastructure once it is in place. |
| Certification – Microsoft | Windows Server 2003 Security MCSE 70-298 | This series explains how to analyze requirements and design a secure Windows Server 2003 network in a medium to large environment. Specific aspects presented are public key infrastructure, Internet Information Services (IIS), IP Security (IPSec), wireless LAN, VPN, Active Directory, Encrypted File System (EFS), and backup and recovery processes. |
| Certification – Microsoft | Windows Server 2008 Active Directory MCTS 70-640 | This series will prepare you for the MCTS: Windows Server 2008 Active Directory, Configuring exam. This exam is the only requirement to apply for the Microsoft Certified Technology Specialist: Active Directory Configuration certification, and will also count toward the Microsoft Certified IT Professional (MCITP): Enterprise Administrator or Server Administrator. This study guide will prepare you to configure Active Directory infrastructure and objects, and maintain the Active Directory environment, services, and Domain Name System. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Microsoft | Windows Server 2008 Applications MCTS 70-643 | This series will prepare you for the MCTS: Windows Server 2008 Applications Infrastructure, Configuring exam. This exam is the only requirement to apply for the Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure Configuration certification. This study guide will prepare you to deploy Windows Server 2008 and to configure terminal services, web services infrastructures, and network application services. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Microsoft | Windows Server 2008 Enterprise Admin MCITP 70-647 | Prepare for the Windows Server 2008 Enterprise Administrator Exam (70-647) while developing the skills needed to administer large, enterprise-level networks. You will prepare for the exam by learning to design network infrastructure, set global configurations, and translate business goals into technology solutions. You will also learn to design network access strategies, configure Active Directory Domain Services (AD DS), set enterprise group policies, implement authentication strategies, configure security settings such as BitLocker and PKI, and design branch office deployments. Practice exams are part of the series, with questions in the same format as the exam and in-depth instructional feedback. |
| Certification – Microsoft | Windows Server 2008 Networking MCTS 70-642 | This series will prepare you for the MCTS: Windows Server 2008 Network Infrastructure, Configuring exam. This exam is the only requirement to apply for the Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure Configuration certification. This study guide will prepare you to monitor a Windows Server 2008 system, as well as configure IP addressing, name resolution, network access, and file and print services. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Microsoft | Windows Server 2008 Server Admin MCITP 70-646 | Prepare for the Pro: Windows Server 2008, Server Administrator exam, which counts as credit toward the Microsoft Certified IT Professional (MCITP): Server Administrator certification, assesses your skills in managing the operations of an infrastructure of servers for your enterprise organization. This study guide series prepares you to manage server operating systems, file and directory services, distribution of software, and troubleshooting servers. Practice exams are part of the series, containing questions using the same format as the exam and including in-depth instructional feedback. |
| Certification – Microsoft | Windows SharePoint Services 3.0 MCTS 70-541 | This series will prepare you for the MCTS: Microsoft Windows SharePoint Services 3.0 – Application Development exam. This exam is the only requirement to apply for the Technology Specialist: Windows SharePoint Services 3.0, Application Development certification. This study guide will cover deploying SharePoint Services, configuring and maintaining sites, developing .NET components and administrating content and sites with the SharePoint API. |
| Certification – Microsoft | Windows SharePoint Services 3.0 MCTS 70-631 | This series will prepare you for the MCTS 70-631: Windows SharePoint Services 3.0, Configuring exam. This exam is the only requirement to apply for the Technology Specialist: Windows SharePoint Services 3.0, Configuration certification. This study guide will prepare you to deploy, configure, secure, and maintain SharePoint Services 3.0. |
| Certification – Microsoft | Windows Vista & Office 2007 Desktops MCTS 70-624 | The Microsoft 70-624 test on installing Windows Vista and Office 2007 is the required exam to receive the Microsoft Certified Technology Specialist (MCTS): Deploying and Maintaining Windows Vista Client and 2007 Microsoft Office System Desktops. This study guide will prepare you to deploy and to migrate users to Windows Vista and Office 2007. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Microsoft | Windows Vista Configuration MCTS 70-620 | The Microsoft 70-620 test on installing and configuring Vista is the required exam to receive the Microsoft Certified Technology Specialist (MCTS): Windows Vista, Configuration certification. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Microsoft | Windows Vista Enterprise Support MCITP 70-622 | This series will prepare you for the PRO: Supporting and Troubleshooting Applications on a Microsoft Windows Vista Client for Enterprise Support Technicians exam. This exam is the only requirement to apply for the MCITP: Enterprise Support Technician certification. This study guide (March 2008 release) will prepare you to deploy, secure, and maintain Windows Vista, with a focus on networked systems and supporting Vista systems. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Microsoft | Windows XP Application Support MCDST 70-272 | This series explains how to support users and troubleshoot desktop applications on a Windows XP operating system. Courses in this series cover configuring and troubleshooting both applications and connectivity, as well as resolving usability issues and configuring application security. |
| Certification – Microsoft | Windows XP Professional MCSE 70-270 | This series prepares users for MCSE Exam 70-270: Installing, Configuring, and Administering Microsoft Windows XP Professional. Courses cover such topics as attended and unattended installations, managing resources and hardware, networking and security, desktop configuration, and monitoring and optimizing performance. Students taking this course should have general knowledge of Microsoft Windows networking and administration. |
| Certification – Microsoft | Windows XP System Support MCDST 70-271 | This series prepares learners to take the MCDST 70-271 certification exam. It addresses a variety of operating system issues, such as installation, hardware conflicts, user management, performance monitoring, and networking. |
| Certification – Technical | Cisco Related Series Course BCMSN 642-811 | The Cisco BCMSN 640-811 series is designed to help learners prepare and take the qualifying exam for the Cisco Certified Network Professional CCNP® as well as the Cisco Certified Design Professional CCDP® certifications. The BCMSN exam (642-811) will test materials covered under the new Building Cisco Multilayer Switched Networks (BCMSN) CCNP course. The exam will certify that the successful candidate has important knowledge and skills necessary to build scalable multilayer switched networks; create and deploy a global intranet, and implement basic troubleshooting techniques in environments that use Cisco multilayer switches for client hosts and services. The exam covers topics on switching technology, implementation and operation, planning and design, and troubleshooting. |
| Certification – Technical | Cisco Related Series Course BCMSN 642-812 | The Building Converged Cisco Multilayer Switched Networks exam is one of the required tests for the Cisco Certified Network Professional (CCNP) certification. This study guide will prepare you to implement scalable multilayer switched networks. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Technical | Cisco Related Series Course BCRAN 642-821 | The ability to work efficiently and effectively from a remote location, whether it&39;s a branch office, small office/home office (SOHO), or a mobile location, is critical. Similarly, understanding how the available technologies interact and determining how to best manage them are key components of any professional&39;s skill set. This course presents the methodologies involved with configuring remote access. It describes IOS options and hardware products for securing a network and defines ways to make securing the network easier. Other topics discussed include virtual private network (VPN) capabilities, integration with intrusion detection system (IDS) sensors, and the firewall feature set. |
| Certification – Technical | Cisco Related Series Course BSCI 642-801 | This series is designed to help learners prepare and take the Cisco Certified Network Professional exam 642-801: Building Scalable Cisco Internetworks. The series explains how to install, configure, and monitor LANs and WANs with from 100 to 500 nodes. Learners are taught the principles of routing, how to extend IP addresses, and how to implement OSPF in a single area and interconnect OSPF areas. The series also covers how to apply integrated IS-IS, how to employ enhanced IGRP, how to configure BGP protocol and scale BGP networks, and how to optimize routing updates and implement successful route redistribution. |
| Certification – Technical | Cisco Related Series Course BSCI 642-901 | The Building Scalable Cisco Internetworks exam is one of the required tests for the Cisco Certified Network Professional (CCNP) certification. This study guide will prepare you to handle advanced IP addressing and routing. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Technical | Cisco Related Series Course CCDA 640-863 | This study guide will prepare you for the 640-863 DESGN test, which is the required exam to gain the Cisco Certified Design Associate (CCDA) certification. This study guide will prepare you to design LAN, WAN, and broadband networks using Cisco technology. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Technical | Cisco Related Series Course CCNA 640-801 | This series is designed to help learners prepare and take the Cisco Certified Network Associate exams 640-821: Introduction to Cisco Networking Technologies, 640-811: Interconnecting Cisco Networking Devices, and the combined exam, 640-801: Cisco Certified Network Associate. This series explains how to install, configure, and monitor Cisco switches and routers. Learners are taught the functions of each layer in the Open Systems Interconnect Model, LAN protocols and switching methods, IP Addressing, and WAN protocols. Finally, learners are taught how to configure VLANs, establish Point-to-Point connections, configure ISDN, establish Frame Relay connections, and manage IP traffic with Access Lists. |
| Certification – Technical | Cisco Related Series Course CCNA 640-802 | The Cisco Certified Network Associate (CCNA) certification is Cisco’s popular networking certification that tests a network administrator’s ability to set up and maintain network systems. Candidates for the CCNA can qualify for the certification by passing one test, 640-802, or two tests, 640-816 and 640-822. This study guide prepares you for the 640-802 test. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Technical | Cisco Related Series Course CIT 642-831 | The Cisco Related Series Course CIT 642-831 is designed to help learners prepare for Cisco&39;s Internet Troubleshooting Support Exam (CIT 642-831). This series provides a general overview of establishing a baseline, determining an effective troubleshooting strategy, resolving problems at the physical and data link layers, resolving problems at the network layer, and resolving problems at the transport and application layers. |
| Certification – Technical | Cisco Related Series Course ICND1 640-822 | The Cisco Certified Network Associate (CCNA) certification is Cisco’s popular networking certification that tests an network administrator’s ability to set up and maintain network systems. Candidates for the CCNA can qualify for the certification by passing one test, 640-802, or two tests, 640-816 and 640-822. This study guide prepares you for the 640-822 test. |
| Certification – Technical | Cisco Related Series Course ICND2 640-816 | The Cisco Certified Network Associate (CCNA) certification is Cisco’s popular networking certification that tests an network administrator’s ability to set up and maintain network systems. Candidates for the CCNA can qualify for the certification by passing one test, 640-802, or two tests, 640-816 and 640-822. This study guide prepares you for the 640-816 test. |
| Certification – Technical | Cisco Related Series Course ISCW 642-825 | The Implementing Secure Converged Wide Area Networks exam is one of the required tests for the Cisco Certified Network Professional (CCNP) certification. This study guide will prepare you to manage and secure remote access to networks. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Technical | Cisco Related Series Course ONT 642-845 | The Optimizing Converged Cisco Networks exam is one of the required tests for the Cisco Certified Network Professional (CCNP) certification. This study guide will prepare you to maximize the effectiveness of converged networks. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Technical | CISSP Security Professional | This series helps a learner prepare to take and pass the Certified Information Systems Security Professional (CISSP) exam. This series, like the exam, covers ten domains of information system security knowledge including access control systems and methodology, network and telecommunications security, security management and practices, applications and systems development security, cryptography, security and architecture models, operations security, business continuity and disaster recovery planning, law, investigation, and ethics, as well as physical security. |
| Certification – Technical | CIW Foundations 1D0-510 | This series prepares you to take the CIW v5 Foundations (1D0-510) examination, in conjunction with hands-on practice and other self-study. |
| Certification – Technical | CIW Security 1D0-470 | This series is designed to prepare the student to pass the Certified Internet Webmaster (CIW) Security 1D0-470 exam. It helps the student achieve proficiency in identifying security threats, developing countermeasures, and using firewall systems and attack recognition technologies. It covers the fundamental concepts and principles of network security, and it describes the most common types of attacks that can occur. It covers basic networking models, such as TCP/IP and the OSI reference model, and it explains the security vulnerabilities of protocols used at each layer in the model. It also covers the basic tools and procedures used to protect a network, including firewalls, encryption, auditing, and log analysis. |
| Certification – Technical | CompTIA A+ 2009 Essentials (220-701) | This is the first of two exams required towards earning CompTIA A+ 2009 certification. Vendor neutral, the CompTIA A+ certification confirms a technician&39;s ability to understand the fundamentals of computer technology, networking, and security. Additionally, certification ensures an understanding of the basic functionality of the operating system and basic troubleshooting methodology along with the ability to effectively interact with customers and peers. |
| Certification – Technical | CompTIA A+ 2009 Practical Application (220-702) | The second of two exams required towards earning CompTIA A+ 2009 certification. Vendor neutral, the CompTIA A+ certification confirms a technician&39;s ability to install, configure, upgrade, and maintain PC workstations, the Windows OS and SOHO networks. Additionally, certification ensures an understanding of troubleshooting techniques and tools to effectively and efficiently resolve PC, OS, and network connectivity issues and implement security practices. |
| Certification – Technical | CompTIA A+ Depot Technician 220-604 | This series will give you one study guide you need for the CompTIA A+ certification. This certification validates the knowledge and skills of entry-level computer service technicians. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. CompTIA A+ certification confirms a technician’s ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. To receive the certification, students must pass the Essentials test and one of the three other A+ exams. The study guide materials for all four tests allows you to certify in whichever manner you prefer. These study guide courses have been added to the practice exams that already released for this test. |
| Certification – Technical | CompTIA A+ Essentials 220-601 | This series will give you the study guide you need for the CompTIA A+ Essentials exam, which is the first of two exams now required to earn CompTIA A+ certification. This certification validates the knowledge and skills of entry-level computer service technicians. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. CompTIA A+ certification confirms a technician&39;s ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. |
| Certification – Technical | CompTIA A+ IT Technician 220-602 | This series will give you one study guide you need for the CompTIA A+ certification. This certification validates the knowledge and skills of entry-level computer service technicians. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. CompTIA A+ certification confirms a technician’s ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. To receive the certification, students must pass the Essentials test and one of the three other A+ exams. The study guide materials for all four tests allows you to certify in whichever manner you prefer. These study guide courses have been added to the practice exams that already released for this test. |
| Certification – Technical | CompTIA A+ Remote Support Technician 220-603 | This series will give you one study guide you need for the CompTIA A+ certification. This certification validates the knowledge and skills of entry-level computer service technicians. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. CompTIA A+ certification confirms a technician’s ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. To receive the certification, students must pass the Essentials test and one of the three other A+ exams. The study guide materials for all four tests allows you to certify in whichever manner you prefer. These study guide courses have been added to the practice exams that already released for this test. |
| Certification – Technical | CompTIA Network+ 2005 (N10-003) | This series provides both theoretical and practical information about the topics covered on the CompTIA Network+ 2005 exam. Learners will learn the layers of the OSI model, features and functions of network components and the skills needed to install, configure, and troubleshoot basic networking hardware peripherals and protocols. |
| Certification – Technical | CompTIA Network+ 2009 (N10-004) | This series will prepare you for the CompTIA Network+ 2009 N10-004 certification exam. CompTIA Network+ certification ensures that a technician is proficient in configuring, installing, maintaining, troubleshooting, and managing basic network infrastructure. |
| Certification – Technical | CompTIA Security+ (SY0-101) | This series helps prepare the learner for the Security+ exam. It teaches the learner about general security concepts, communication security, infrastructure security, some basics of cryptography, and operational and organizational security. It also provides the learner with a practice exam that includes questions in a format similar to what the learner will encounter when taking the exam. |
| Certification – Technical | CompTIA Security+ 2008 (SY0-201) | Keeping computer data secure is one of the keystone needs of any organization. This certification validates the information security knowledge and skills of any IT professional. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. This study guide will prepare you to perform system and network security assessments and respond to security weaknesses and breaches. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Technical | CompTIA Server+ 2005 (SK0-002) | CompTIA&39;s Server+ certification offers industry recognition of server administration, troubleshooting, and management. This series equips you with all you need to know in order to pass the 2005 edition of the Server+ test (SK0-002). Learners will be presented with an up-to-date look at current server networking strategies from both the installation and servicing perspectives. |
| Certification – Technical | ITIL Version 2 Foundation Certificate EX0-100 | This series provides extensive practice for the ITIL Version 2 Foundation Certificate in IT Service Management (EX0-100) exam. Questions are presented in the same style and cover the same topics as the actual exam. Students will test their knowledge, then receive comprehensive information about the question topic and the possible answers that were presented. |
| Certification – Technical | ITIL Version 3 Foundation Certificate EX0-101 | The Information Technology Infrastructure Library (ITIL) is a standard for IT services best practices that is widely adopted across the globe. This study guide series will cover all of the knowledge needed for the exam for the ITIL Foundation Certificate, which demonstrates your knowledge and mastery of the ITIL system. Practice exams are also included, which will allow you to answer questions in the same format that the test will use on exam day, and will provide in-depth instructional feedback on each question to thoroughly cover every subject you&39;ll need to master. |
| Certification – Technical | Linux Red Hat Technician RHCT RH202 | This series provides both theoretical and practical information about the topics covered on the Red Hat Certified Technician exam. Learners will learn how to install and configure Linux Red Hat, as well as how to perform routine administrative and maintenance tasks. |
| Certification – Technical | Novell 560 CNE | This series is designed to help users prepare for the Novell CNE 5 Test 050-639 or CNI Test 050-839. It introduces networking concepts and provides an overview of the administration of NetWare 5. Topics covered include Novell Directory Services, protocol configurations, installation of Novell client software, and the file system. Also covered in this series is NDS and file security, including controlling access to objects, rights, and user context and resource access. Additional topics include application distribution and management using ZENworks and Novell Application Launcher, policy packages, the Help Requester, and distributed printing. |
| Certification – Technical | Novell 570 CNE Advanced Administration | This series teaches users how to administer NetWare 5 and also prepares users to take the Novell CNE 5 Test #050-640 or CNI Test #050-840. Users will learn about upgrading and migrating to NetWare 5, managing the server, optimizing performance, and using IP. In addition, they will learn about file systems, storage, queue-based printing, remote access, the FastTrack Internet server, and other topics related to NetWare 5. |
| Certification – Technical | Oracle Database 11g Administration I (1Z0-052) | The Oracle Database 11g: Administration I study guide will prepare you to become certified as an Oracle Database 11g Administrator Certified Associate as well as laying the foundation for the Oracle Database 11g Administrator Certified Professional certification. This series will cover some of the more in-depth database administration topics, such as configuration, security, backups, and recovery. These topics, along with a strong emphasis on database management, will prepare you for the exam. |
| Certification – Technical | Oracle Database 11g Administration II (1Z0-053) | Prepare for the Oracle Database 11g Administration II exam and learn everything you need to pass it on your first try! This study guide series covers some of the more in-depth database administration topics, such as database structure and Oracle Automatic Storage Management, Oracle Recovery Manager (RMAN), Oracle Flashback, disk space and resource management, and database globalization. Practice exams are part of the series, containing questions using the same format as the exam and including in-depth instructional feedback. |
| Certification – Technical | Oracle Database 11g SQL Fundamentals I (1Z0-051) | The Oracle Database 11g: Fundamentals I study guide will prepare you to become certified as an Oracle Database 11g Administrator Certified Associate. This series will cover both basic and in-depth database administration topics, such as using SQL to retrieve, restrict, and sort data, along with using functions, subqueries, and reporting. |
| Certification – Technical | Sun Java 2 Developer SCJD CX-310-252A/CX-310-027 | This series shows learners how to design, create, test, and submit an application that meets the standards for the programming assignment portion of Sun&39;s Java 2 Developer certification. It also explains the format and objectives of the essay exam portion of the Java 2 Developer certification. |
| Certification – Web Development | Java 2 5.0 Programmer Certification 310-055 | The Sun Certified Programmer for Java 2 Platform 5.0 certification allows web programmers to prove a thorough knowledge of Java programming structure and the ability to create Java applications. This study guide series will cover all of the knowledge needed for the 310-055 test to become a Sun Certified Programmer for Java 2 Platform 5.0. |
| Certification – Web Development | Java 2 Programmer Certification 310-035 | This series provides an overview of the Java programming language. It prepares the experienced Java programmer for the Java 2 Programmer Certification Exam 310-035. Topics include object orientation, the statements used to control program flow and exception handling, the classes and interfaces of the java.lang package and the java.util package, the development of Java-based GUI, and the methods and tools for performing sophisticated input and output operations. |